Hello,
Posting false and malicious allegations against our business is a serious matter and may have legal consequences.
To clarify the situation:
Several months ago, you experienced an issue with an order. Although our investigation took longer than expected, we ultimately issued a refund.
However, instead of simply sharing your experience, you began quoting our existing customers' posts in this BHW thread and discouraging them from using our services. Due to this behavior, we revoked your ability to add funds to your ApiSeller account.
A few days ago, you opened a support ticket requesting permission to add funds again. We declined your request because of your previous conduct and made it clear that we no longer wished to do business with you.
ApiSeller reserves the right to refuse service to any individual or organization at its discretion.
It appears that our refusal prompted you to return to this thread and post further misleading allegations.
Our decision is final. We will not provide you with any services or allow you to use our platform again.
If you continue posting false or defamatory allegations, your posts will be reported to BHW moderators, and we reserve the right to take legal action to protect our business reputation.
View attachment 555798View attachment 555802
lets show the real problem which was you sending vietnam trffic you admit is shitty and termineted the service but refused to issue a credit. 2-5 minute guarenteed views US traffic
Orders - Other
Order ID: 27166595
Retention is 2-5 minutes. I got 17 seconds
Quality of your offerings have went down. How do I get a refund of my remaining balance.
jackedup
2026-05-08 19:51:42
Can you send us a screenshot sir?
Support
2026-05-08 20:01:21
Here
Screensho...dio.jpg
jackedup
2026-05-08 20:26:13
Forwarding to team for check sir, we will inform you asap.
Support
2026-05-08 20:48:47
This service is not guaranteed and watch time drops during the day. When drops occur, watch time also decreases. The statistics may appear this way entirely due to these drops. You can also review the service description.
image.png
Support
2026-05-09 10:59:36
Retention time and drops are different things. Its also supposed to be us traffic but it is Vietnam traffic
Screensho...ome.jpg
jackedup
2026-05-12 06:42:36
Vietnam
Screensho...dio.jpg
jackedup
2026-05-12 06:42:51
The entire service has already been dropped. We will investigate this. However, this is a USA service. Your order cannot be canceled as it has been completed.
Support
2026-05-12 10:26:31
it isnt about canceling it. it is about paying for one thing and getting another. you owe me a refund because that isnt what I paid for.
jackedup
2026-05-12 16:09:51
I have used you guys for years off and on for new projects. maybe I need to go leave a Updated Review on Blackhat World about the current state of your product and customer service.
jackedup
2026-05-12 16:11:14
This is not a guaranteed service. Views cannot be canceled once they drop. Also, these views may come from different services or be organic views. Sorry, there is no cancellation option for this service.
Support
2026-05-12 16:11:37
So I buy USA visitors with 2-5 minute retention and you deliver 17 second retention and Vietnam traffic and I am not able to get a refund?
jackedup
2026-05-12 16:34:50
Vietnam views were not sent. The retention period is reduced due to the drop. Drops occur throughout the day with these services, as stated in the service description. No refunds will be provided.
Support
2026-05-12 16:45:32
This clearly shows Vietnam traffic
Screensho...dio.jpg
jackedup
2026-05-12 16:52:25
These services are 100% drop-off services anyway. Therefore, this screenshot is not data from deleted drops. The channel may have received views organically or from other services. It's not a guaranteed service, no refunds are possible.
Support
2026-05-12 17:05:12
The only traffic to this video which is what the screenshot is from was from you.
jackedup
2026-05-12 17:08:02
Review just left on BlackhatWorld, and I will be opening a dispute thread as well with them. Dont worry 8 years no complaints, no ask for refunds etc and now you guys do this. Be fun to watch you explain your poor quality service now.
jackedup
2026-05-12 17:16:57
You've been using our panel for years, and we've always resolved your issues, but these services are not guaranteed. Threatening to report us is truly upsetting. It's already stated in the description that there will be a drop in views. Your video is a betting video, so you may have gained organic views. Please provide more details about your video traffic.
Support
2026-05-12 17:29:01
I have never had an issue until this time. Never once complained.
And if it was organic views they all wouldn't have been from Vietnam. They woukd be like the others with 60% us traffic and scattered the rest
jackedup
2026-05-12 17:36:15
The traffic for this service hasn't changed; it's the same. Even a 100% drop can occur, and it can happen within the same day. We've already explained this. That's why the data shows a short-term retention period. Also, YouTube made a major update and may update much of the data later. Your video may have received engagement, or organic views. And since your video is about gambling slots, it's normal for these videos to receive different kinds of organic engagement.
Support
2026-05-12 17:40:17
I have 15 youtube channels. I know how youtube and drops work. Your customer service is terrible. Apparently that traffic source was as well because you said you dropped them.
Best of luck but this will be the last time I use your service and I will make sure I keep that blackhat world updated on this terrible customer support experience
Best of luck
jackedup
2026-05-12 17:45:32
Our support is always better and more reliable than all other panels. We are always here to help you. We have provided you with all the details, our investigations are ongoing, please send us some more detailed video traffic data.
Support
2026-05-12 17:48:47
No further communication here. only on blackhatworld for dispute purposes there
jackedup
2026-05-12 17:54:59
We have provided you with all the details, our investigations are ongoing, please send us some more detailed video traffic data.
Support
2026-05-12 17:58:34
Canceled and refunded order.
Support
2026-05-12 18:08:22
only refunded after I created a dispute here. Dont worry mods will know and everyone in this thread will know how you handle a long term customer when they finanly make a complaint about bad traffic
Orders - Other
Order ID: 27166595
Retention is 2-5 minutes. I got 17 seconds
Quality of your offerings have went down. How do I get a refund of my remaining balance.
jackedup
2026-05-08 19:51:42
Can you send us a screenshot sir?
Support
2026-05-08 20:01:21
Here
Screensho...dio.jpg
jackedup
2026-05-08 20:26:13
Forwarding to team for check sir, we will inform you asap.
Support
2026-05-08 20:48:47
This service is not guaranteed and watch time drops during the day. When drops occur, watch time also decreases. The statistics may appear this way entirely due to these drops. You can also review the service description.
image.png
Support
2026-05-09 10:59:36
Retention time and drops are different things. Its also supposed to be us traffic but it is Vietnam traffic
Screensho...ome.jpg
jackedup
2026-05-12 06:42:36
Vietnam
Screensho...dio.jpg
jackedup
2026-05-12 06:42:51
The entire service has already been dropped. We will investigate this. However, this is a USA service. Your order cannot be canceled as it has been completed.
Support
2026-05-12 10:26:31
it isnt about canceling it. it is about paying for one thing and getting another. you owe me a refund because that isnt what I paid for.
jackedup
2026-05-12 16:09:51
I have used you guys for years off and on for new projects. maybe I need to go leave a Updated Review on Blackhat World about the current state of your product and customer service.
jackedup
2026-05-12 16:11:14
This is not a guaranteed service. Views cannot be canceled once they drop. Also, these views may come from different services or be organic views. Sorry, there is no cancellation option for this service.
Support
2026-05-12 16:11:37
So I buy USA visitors with 2-5 minute retention and you deliver 17 second retention and Vietnam traffic and I am not able to get a refund?
jackedup
2026-05-12 16:34:50
Vietnam views were not sent. The retention period is reduced due to the drop. Drops occur throughout the day with these services, as stated in the service description. No refunds will be provided.
Support
2026-05-12 16:45:32
This clearly shows Vietnam traffic
Screensho...dio.jpg
jackedup
2026-05-12 16:52:25
These services are 100% drop-off services anyway. Therefore, this screenshot is not data from deleted drops. The channel may have received views organically or from other services. It's not a guaranteed service, no refunds are possible.
Support
2026-05-12 17:05:12
The only traffic to this video which is what the screenshot is from was from you.
jackedup
2026-05-12 17:08:02
Review just left on BlackhatWorld, and I will be opening a dispute thread as well with them. Dont worry 8 years no complaints, no ask for refunds etc and now you guys do this. Be fun to watch you explain your poor quality service now.
jackedup
2026-05-12 17:16:57
You've been using our panel for years, and we've always resolved your issues, but these services are not guaranteed. Threatening to report us is truly upsetting. It's already stated in the description that there will be a drop in views. Your video is a betting video, so you may have gained organic views. Please provide more details about your video traffic.
Support
2026-05-12 17:29:01
I have never had an issue until this time. Never once complained.
And if it was organic views they all wouldn't have been from Vietnam. They woukd be like the others with 60% us traffic and scattered the rest
jackedup
2026-05-12 17:36:15
The traffic for this service hasn't changed; it's the same. Even a 100% drop can occur, and it can happen within the same day. We've already explained this. That's why the data shows a short-term retention period. Also, YouTube made a major update and may update much of the data later. Your video may have received engagement, or organic views. And since your video is about gambling slots, it's normal for these videos to receive different kinds of organic engagement.
Support
2026-05-12 17:40:17
I have 15 youtube channels. I know how youtube and drops work. Your customer service is terrible. Apparently that traffic source was as well because you said you dropped them.
Best of luck but this will be the last time I use your service and I will make sure I keep that blackhat world updated on this terrible customer support experience
Best of luck
jackedup
2026-05-12 17:45:32
Our support is always better and more reliable than all other panels. We are always here to help you. We have provided you with all the details, our investigations are ongoing, please send us some more detailed video traffic data.
Support
2026-05-12 17:48:47
No further communication here. only on blackhatworld for dispute purposes there
jackedup
2026-05-12 17:54:59
We have provided you with all the details, our investigations are ongoing, please send us some more detailed video traffic data.
Support
2026-05-12 17:58:34
Canceled and refunded order.
Support
2026-05-12 18:08:22
