- Oct 29, 2021
- 8,696
- 3,605
If your client gets 1 star review, then how do you approach this?
How do you deal with 1 star Reviews?
- Thread starter 1SEOWarrior
- Start date
- Dec 6, 2024
- 113
- 42
First verify whether it came from a real customer and whether it breaks the platform’s rules. If it’s valid, reply once without arguing: acknowledge the specific issue, offer a private way to resolve it, then fix whatever caused the complaint. If it violates policy, report it with evidence. Simple
Ares Marketing Agency
Registered Member
- Jul 28, 2026
- 67
- 6
I try to resolve that first, then report it if it breaks policy
microelvis
Newbie
- Jan 22, 2024
- 16
- 2
if it legit just accept it and keep working harder improve things
miadavis226
Newbie
- Jan 24, 2024
- 9
- 1
i also curious to know about this matter
- Apr 19, 2014
- 2,224
- 1,027
If it is fake, report the review and do necessary things to get rid of it
If it is legit, respond to the review promptly and ask them to contact you via email or phone and try to resolve it by providing a better service. (Success rate is low, though.)
MeninaJohn
Newbie
- Sep 10, 2026
- 25
- 2
Reply calm and fix the real issue if it's legit. If it's clearly fake I report it but I don't waste time fighting every bad review.