- Aug 21, 2023
- 4,157
- 1,714
Day 254 Update
Another fairly steady day. Revenue dipped a little, but nothing that changes the bigger picture. At this point I’m much more interested in the trend over several days than one daily number.
Revenue
• Total: $4,732
• Subscriptions: $1,186
• PPV: $2,801
• Tips: $745
Subscribers
• New subs: 321
• Rebill rate: ~92%
Traffic Sources
• Instagram: ~34%
• Reddit: ~34%
• TikTok: ~26%
• Other: ~6%
Content Posted
• IG Reels: 4
• TikToks: 2
• Reddit posts: 31
• IG Stories: 44
Operations
Chatter handled most conversations. I focused mainly on reviewing the quality of the existing audience and where we can get more value without simply increasing message volume.
Observations
Biggest takeaway today:
A smaller but healthier audience is better than a large audience that constantly needs attention.
During the faster growth period, it was easy to look at total user numbers and assume more was always better.
Now I'm looking at it differently.
If an audience requires a huge amount of manual work but produces very little revenue, adding even more users like that doesn't really solve anything.
The goal is to improve the average quality of the audience, not just the size of it.
Another thing I noticed:
Retention becomes much more valuable when acquisition slows down.
When new users were coming in constantly, losing a few after their first purchase didn't feel like a major problem.
Now every lost repeat buyer is much more noticeable.
That has pushed us to spend more time understanding why people disappear after the first purchase and what brings them back naturally.
On the monetization side:
The best repeat buyers don't need constant offers.
Some of the strongest users actually purchase after relatively quiet periods.
Trying to keep them constantly engaged can have the opposite effect.
Sometimes leaving enough space is better than always having another message ready.
Timing is becoming more important than frequency.
Traffic is still the biggest area I want to improve.
Reddit remains the strongest source for buyer quality, while TikTok and IG are helping diversify the top of the funnel.
But I'm trying not to chase volume just because the revenue is lower.
Bad traffic can make a healthy operation look busy while actually making it weaker.
Another interesting thing:
We're getting better at identifying what is actually worth testing.
Earlier, I would sometimes run several small experiments at once.
Now I'm trying to keep the variables cleaner.
One change.
Watch the result.
Keep it or remove it.
Then move to the next thing.
It feels slower, but the information is much better.
I'm also noticing a difference in how the team works compared with a few months ago.
There is less panic when a conversation doesn't convert.
There is less pressure to keep every user active.
And there is a better understanding that not every conversation deserves the same amount of time.
That alone has probably saved more time than a lot of the smaller optimizations we've tested.
The current revenue level is obviously below the peak.
I'm not trying to hide that.
But I also don't want to keep comparing every day to the best days we've ever had.
The peak showed what the business could do. This phase is showing what it can actually sustain.
New Focus / Tests
• Improve repeat buyer retention
• Identify where first-time buyers drop off
• Keep testing higher-quality traffic
• Reduce unnecessary touchpoints
• Continue simplifying chatter workflows
• Track experiments more carefully
• Keep costs aligned with the current revenue level
The last few updates have been less exciting financially, but I actually think they're becoming more useful.
Growth taught me how to scale. The slowdown is teaching me how to operate.
And honestly, I probably needed both.
Another fairly steady day. Revenue dipped a little, but nothing that changes the bigger picture. At this point I’m much more interested in the trend over several days than one daily number.
Revenue
• Total: $4,732
• Subscriptions: $1,186
• PPV: $2,801
• Tips: $745
Subscribers
• New subs: 321
• Rebill rate: ~92%
Traffic Sources
• Instagram: ~34%
• Reddit: ~34%
• TikTok: ~26%
• Other: ~6%
Content Posted
• IG Reels: 4
• TikToks: 2
• Reddit posts: 31
• IG Stories: 44
Operations
Chatter handled most conversations. I focused mainly on reviewing the quality of the existing audience and where we can get more value without simply increasing message volume.
Observations
Biggest takeaway today:
A smaller but healthier audience is better than a large audience that constantly needs attention.
During the faster growth period, it was easy to look at total user numbers and assume more was always better.
Now I'm looking at it differently.
If an audience requires a huge amount of manual work but produces very little revenue, adding even more users like that doesn't really solve anything.
The goal is to improve the average quality of the audience, not just the size of it.
Another thing I noticed:
Retention becomes much more valuable when acquisition slows down.
When new users were coming in constantly, losing a few after their first purchase didn't feel like a major problem.
Now every lost repeat buyer is much more noticeable.
That has pushed us to spend more time understanding why people disappear after the first purchase and what brings them back naturally.
On the monetization side:
The best repeat buyers don't need constant offers.
Some of the strongest users actually purchase after relatively quiet periods.
Trying to keep them constantly engaged can have the opposite effect.
Sometimes leaving enough space is better than always having another message ready.
Timing is becoming more important than frequency.
Traffic is still the biggest area I want to improve.
Reddit remains the strongest source for buyer quality, while TikTok and IG are helping diversify the top of the funnel.
But I'm trying not to chase volume just because the revenue is lower.
Bad traffic can make a healthy operation look busy while actually making it weaker.
Another interesting thing:
We're getting better at identifying what is actually worth testing.
Earlier, I would sometimes run several small experiments at once.
Now I'm trying to keep the variables cleaner.
One change.
Watch the result.
Keep it or remove it.
Then move to the next thing.
It feels slower, but the information is much better.
I'm also noticing a difference in how the team works compared with a few months ago.
There is less panic when a conversation doesn't convert.
There is less pressure to keep every user active.
And there is a better understanding that not every conversation deserves the same amount of time.
That alone has probably saved more time than a lot of the smaller optimizations we've tested.
The current revenue level is obviously below the peak.
I'm not trying to hide that.
But I also don't want to keep comparing every day to the best days we've ever had.
The peak showed what the business could do. This phase is showing what it can actually sustain.
New Focus / Tests
• Improve repeat buyer retention
• Identify where first-time buyers drop off
• Keep testing higher-quality traffic
• Reduce unnecessary touchpoints
• Continue simplifying chatter workflows
• Track experiments more carefully
• Keep costs aligned with the current revenue level
The last few updates have been less exciting financially, but I actually think they're becoming more useful.
Growth taught me how to scale. The slowdown is teaching me how to operate.
And honestly, I probably needed both.