- Aug 21, 2023
- 4,154
- 1,713
Day 245 Update
Another slower day, but today felt more productive than the revenue number suggests.
The last few weeks have forced me to look at the business differently. When everything was growing quickly, most of the attention went toward expansion. Now that things have cooled down, I'm spending more time fixing the things that were easy to ignore before.
Revenue
• Total: $5,781
• Subscriptions: $1,392
• PPV: $3,448
• Tips: $941
Subscribers
• New subs: 401
• Rebill rate: ~94%
Traffic Sources
• Instagram: ~26%
• Reddit: ~45%
• TikTok: ~23%
• Other: ~6%
Content Posted
• IG Reels: 3
• TikToks: 3
• Reddit posts: 38
• IG Stories: 51
Operations
Chatter handled most conversations.
I spent most of today reviewing where the current revenue is actually coming from.
Not just the platform.
Not just the number of subscribers.
I wanted to understand which users are contributing repeatedly and which parts of the operation are becoming less efficient.
Observations
Biggest takeaway today:
Growth can hide bad habits for a long time.
When revenue is increasing every week, it's easy to assume the system is healthy.
But sometimes the business is growing despite inefficient processes.
More traffic can cover bad filtering.
More buyers can cover weak retention.
More revenue can cover unnecessary expenses.
The slowdown removes some of that protection.
You start seeing which parts of the system were genuinely good and which parts were simply being carried by growth.
Another thing I noticed:
The customer base is becoming more valuable than the daily acquisition number.
At the beginning, almost all the attention goes toward getting new people.
That's understandable.
Without traffic, nothing happens.
But eventually, the existing audience becomes large enough that ignoring them is expensive.
We're spending more time understanding:
• Who buys repeatedly
• Who returns after becoming inactive
• Who only purchases occasionally
• Who creates a lot of activity but very little revenue
Those groups shouldn't all be treated the same.
On the monetization side:
The current PPV slowdown is giving us useful information.
It's showing which offers depend heavily on new-user excitement and which ones perform with returning buyers.
Some things that worked very well during the growth period are weaker now.
That doesn't mean they were bad.
It just means the audience has changed.
The business needs to adapt as the audience matures.
Reddit is still the largest source of traffic at around 45%.
That is a much healthier number than where we were before.
Instagram continues to improve gradually.
TikTok is still inconsistent, but it's contributing enough traffic that I'm keeping the testing active.
The interesting part is that diversification is no longer just something we're planning.
It's happening.
The next challenge is improving the quality of that diversified traffic.
I don't want three additional channels that produce lots of visitors but weak buyers.
I want each channel to have a clear role.
Another important observation:
Lower volume is making the team easier to manage.
There is more time for quality checks.
More time to review what actually happened.
Less pressure to rush through every conversation.
That has already helped identify a few weak spots in the current workflows.
Sometimes slower growth gives you the time to build the systems required for the next period of faster growth.
I'm also becoming more careful about expectations.
A $5.7k day would have looked unbelievable earlier in the journey.
Now, after seeing $8k+, it can psychologically feel disappointing.
That's obviously a stupid way to look at it.
Your expectations can change faster than the actual business.
I don't want the team to start treating a perfectly strong day as a failure simply because we've seen higher numbers before.
New Focus / Tests
• Improve retention segmentation
• Identify the strongest repeat buyers
• Adapt offers for a more mature audience
• Continue improving IG traffic quality
• Keep TikTok testing consistent
• Maintain lower Reddit dependency
• Review operational inefficiencies
• Keep team expectations focused on trends, not daily peaks
The numbers are continuing to come down gradually.
I'm not going to pretend I love that.
Obviously, I'd prefer revenue to keep increasing forever.
But this is also the first time in a while where the business is being properly tested.
Can the operation stay profitable when growth slows?
Can retention support weaker acquisition?
Can multiple traffic sources work together?
Can the team maintain quality without constant pressure?
Those are more important questions than whether today beats yesterday.
For now, the answer seems to be yes.
But there is still plenty to improve.
The previous phase was about proving that we could grow.
This phase is about proving that we can survive without constantly growing.
Another slower day, but today felt more productive than the revenue number suggests.
The last few weeks have forced me to look at the business differently. When everything was growing quickly, most of the attention went toward expansion. Now that things have cooled down, I'm spending more time fixing the things that were easy to ignore before.
Revenue
• Total: $5,781
• Subscriptions: $1,392
• PPV: $3,448
• Tips: $941
Subscribers
• New subs: 401
• Rebill rate: ~94%
Traffic Sources
• Instagram: ~26%
• Reddit: ~45%
• TikTok: ~23%
• Other: ~6%
Content Posted
• IG Reels: 3
• TikToks: 3
• Reddit posts: 38
• IG Stories: 51
Operations
Chatter handled most conversations.
I spent most of today reviewing where the current revenue is actually coming from.
Not just the platform.
Not just the number of subscribers.
I wanted to understand which users are contributing repeatedly and which parts of the operation are becoming less efficient.
Observations
Biggest takeaway today:
Growth can hide bad habits for a long time.
When revenue is increasing every week, it's easy to assume the system is healthy.
But sometimes the business is growing despite inefficient processes.
More traffic can cover bad filtering.
More buyers can cover weak retention.
More revenue can cover unnecessary expenses.
The slowdown removes some of that protection.
You start seeing which parts of the system were genuinely good and which parts were simply being carried by growth.
Another thing I noticed:
The customer base is becoming more valuable than the daily acquisition number.
At the beginning, almost all the attention goes toward getting new people.
That's understandable.
Without traffic, nothing happens.
But eventually, the existing audience becomes large enough that ignoring them is expensive.
We're spending more time understanding:
• Who buys repeatedly
• Who returns after becoming inactive
• Who only purchases occasionally
• Who creates a lot of activity but very little revenue
Those groups shouldn't all be treated the same.
On the monetization side:
The current PPV slowdown is giving us useful information.
It's showing which offers depend heavily on new-user excitement and which ones perform with returning buyers.
Some things that worked very well during the growth period are weaker now.
That doesn't mean they were bad.
It just means the audience has changed.
The business needs to adapt as the audience matures.
Reddit is still the largest source of traffic at around 45%.
That is a much healthier number than where we were before.
Instagram continues to improve gradually.
TikTok is still inconsistent, but it's contributing enough traffic that I'm keeping the testing active.
The interesting part is that diversification is no longer just something we're planning.
It's happening.
The next challenge is improving the quality of that diversified traffic.
I don't want three additional channels that produce lots of visitors but weak buyers.
I want each channel to have a clear role.
Another important observation:
Lower volume is making the team easier to manage.
There is more time for quality checks.
More time to review what actually happened.
Less pressure to rush through every conversation.
That has already helped identify a few weak spots in the current workflows.
Sometimes slower growth gives you the time to build the systems required for the next period of faster growth.
I'm also becoming more careful about expectations.
A $5.7k day would have looked unbelievable earlier in the journey.
Now, after seeing $8k+, it can psychologically feel disappointing.
That's obviously a stupid way to look at it.
Your expectations can change faster than the actual business.
I don't want the team to start treating a perfectly strong day as a failure simply because we've seen higher numbers before.
New Focus / Tests
• Improve retention segmentation
• Identify the strongest repeat buyers
• Adapt offers for a more mature audience
• Continue improving IG traffic quality
• Keep TikTok testing consistent
• Maintain lower Reddit dependency
• Review operational inefficiencies
• Keep team expectations focused on trends, not daily peaks
The numbers are continuing to come down gradually.
I'm not going to pretend I love that.
Obviously, I'd prefer revenue to keep increasing forever.
But this is also the first time in a while where the business is being properly tested.
Can the operation stay profitable when growth slows?
Can retention support weaker acquisition?
Can multiple traffic sources work together?
Can the team maintain quality without constant pressure?
Those are more important questions than whether today beats yesterday.
For now, the answer seems to be yes.
But there is still plenty to improve.
The previous phase was about proving that we could grow.
This phase is about proving that we can survive without constantly growing.