olejenek1000
Newbie
- Jan 21, 2024
- 46
- 9
I want a promo code
GEONIX.com - Premium IPv4, IPv6, ISP, 4G/5G Mobile LTE, and Residential proxies | SOCKS5/HTTPs, Support 24/7, lots of locations | Special BHW Offer
- Jan 18, 2019
- 825
- 146
- Jan 18, 2019
- 825
- 146
Hello! Your DM's are closed, so we can't assist you further.
- Jan 18, 2019
- 825
- 146
Hello! You can check your DM's.
- Jan 18, 2019
- 825
- 146
Hello! You can check your DM's.
- Jan 18, 2019
- 825
- 146
Hello! Yes, our ISP proxies support IP selection by city. The list of available cities depends on the country you need. We have sent you a direct message to clarify the details, you can check it.
You can check your DM's.
- Jan 18, 2019
- 825
- 146
- Jan 18, 2019
- 825
- 146
Hello! You can check your DM's.
My experience with Geonix has been extremely disappointing.
I purchased UK proxies but received a non-working proxy. I contacted support and asked for a replacement. The replacement proxy was detected as being located in Bulgaria instead of the UK. After about 20 minutes, they replaced it again, but this time the proxy was detected as being in the UAE.
When I contacted support for the third time, they refused to replace it and told me to renew the proxy first, after which they would consider a replacement.
Is this really acceptable service? I spent over an hour trying to get a working UK proxy and, instead of resolving the issue, I was asked to pay more money.
The company constantly refers customers to IP2Location to verify proxy geolocation, even when other services show different results. In my experience, this makes it difficult to resolve geolocation-related issues.
Based on my experience, I cannot recommend this provider. Be very careful before purchasing proxies from this company.
Also, Geonix appears to be related to the former Proxy-Sale brand, which had similar issues according to many customer reviews.
I purchased UK proxies but received a non-working proxy. I contacted support and asked for a replacement. The replacement proxy was detected as being located in Bulgaria instead of the UK. After about 20 minutes, they replaced it again, but this time the proxy was detected as being in the UAE.
When I contacted support for the third time, they refused to replace it and told me to renew the proxy first, after which they would consider a replacement.
Is this really acceptable service? I spent over an hour trying to get a working UK proxy and, instead of resolving the issue, I was asked to pay more money.
The company constantly refers customers to IP2Location to verify proxy geolocation, even when other services show different results. In my experience, this makes it difficult to resolve geolocation-related issues.
Based on my experience, I cannot recommend this provider. Be very careful before purchasing proxies from this company.
Also, Geonix appears to be related to the former Proxy-Sale brand, which had similar issues according to many customer reviews.
- Jan 18, 2019
- 825
- 146
Hello! Thank you for your feedback.
We are sorry to hear that your experience did not meet your expectations.
Geolocation information may differ between various databases and checking services, as each provider maintains its own records and update schedules. As a result, the same IP address can sometimes be identified differently depending on the source used for verification. For this reason, support may rely on specific databases when reviewing location-related requests.
We understand your concerns regarding the replacement process and the time spent working with support. Our goal is to investigate reported issues and provide assistance in accordance with the applicable service policies.
Please share the email address associated with your account so we can review the proxies involved, investigate the communication history, and provide additional clarification regarding your case. We have sent you a DM, so please check your inbox.
silentnavigator
Newbie
- Apr 14, 2021
- 26
- 5
I want a promo code 
- Jan 18, 2019
- 825
- 146
Hello! You can check your DM's.I want a promo code