- Nov 13, 2023
- 523
- 127
We can offer only a partial refund or a replacement @xRAYPEST he maybe agree for a good will
DR Resolved @xRAYPEST vs. @ghost1906
- Thread starter xRAYPEST
- Start date
Dispute is resolved
- Status
- Nov 12, 2024
- 1,412
- 4,018
If @xRAYPEST agrees to it, we're fine with that. If they don't then the refund deadline stands. How much of a refund are you offering?
- Nov 13, 2023
- 523
- 127
- Nov 13, 2023
- 523
- 127
If he doesn't accept it, we won't be prepared to refund the full amount and will be banned because we disagree with the decision. So, either a partial refund or nothing.
We're waiting for his decision; both options are equally acceptable to us.
We're waiting for his decision; both options are equally acceptable to us.
- Nov 12, 2024
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- 4,018
@ghost1906 You have your response. Can you confirm that you refuse to issue a full refund?
- Nov 13, 2023
- 523
- 127
We won't change our minds, but he has time to take some of the money instead of losing everything - you specified this time yourself in London time.
- Nov 12, 2024
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They've given their answer just as you have given yours. There's no reason to wait for a deadline that neither of you apparently need, is there?
xRAYPEST
Senior Member
- Nov 29, 2014
- 1,067
- 610
I'd rather have you out of this forum than get $100 from you.
Even if I had a choice to pick between $200 or get you banned, I'd have you banned but you had a chance to save your account and sales thread
- Nov 12, 2024
- 1,412
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Just to be clear - our ruling here does NOT mean that we think @ghost1906 is a scammer or a con artist or anything like that. We made our judgement based on the failure to deliver an advertised service, a failure to fix said service and threats that were made to a customer. As far as we're concerned, this is a decision based on extremely poor and unprofessional customer service.I'd rather have you out of this forum than get $100 from you.
Even if I had a choice to pick between $200 or get you banned, I'd have you banned but you had a chance to save your account and sales thread
Banning a member is ALWAYS a last resort here on BHW. We never enter any dispute looking to ban someone. If we make a decision in favour of an accuser, we are always seeking a refund first and foremost. As was the case here.
We don't really like the comment you've made and it doesn't reflect well on you as a professional to say things like this. You could have left well alone here but you chose not to and it's fair to say we're not impressed by your conduct. When you're saying you'd prefer to see someone banned rather than get the refund back that YOU asked for, that is you saying the quiet part out loud. We'd politely suggest you don't contibute anything else to this topic in case you say something else that doesn't sit well with us. Thank you.
- Nov 12, 2024
- 1,412
- 4,018
Situation Resolved, Thread Closed
This thread is now locked. The accused has issued the refund we have requested and is now able to trade as normal.
- Status