I think it's PNG scan or MPG scan or something.. just try I guess . . Even at like a library and ask the librarian.. after off course make sure they uninstall your LinkedIn. Details..
I may have had the same problem it's persona when trying to scan your ID that's when I had a problem .. so my phone couldnt do anything and so I went to an internet cafe and asked the guy at the counter to use his phone then the scanning worked. Alternatively go to the settings on your phone...
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