Thanks everyone, am really greatfull for all your assistance, They accepted the screenshots from my mobile wallet, my account is back, restriction has been removed.
Okay, I just did that and submitted it, hoping for response next week, if not accepted I will open case 10 times at once requesting for account closure.
I just called, and the customer service is asking me to upload a screenshot of the transactions from my bank app showing the transactions I did.
Please is this possible to be accepted or the customer service just don't know how to help me.
They do, it was listed that they do accept Nigerians, I have friends that are using it without issues.
How do I close the account, hope it wouldn't take months and charges involved
Good morning, I uploaded bank statement, and it has been rejected. There is no way I can get card statement as bank says debit card is tied to an account number, there is not separate statement for it.
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