For clarification, the payment record shown above clearly states that the $150 purchase was refunded on October 2, 2026. If there is any dispute regarding the transaction or chargeback, I’m happy for BHW staff to review the complete payment and communication history.
For clarification, this statement leaves out important context. I have checked my records and I cannot find a valid order matching the claim described above. I also did not intentionally refuse a refund or block someone over a completed order.
If this person believes there was a transaction...
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