Reading through your experience with Namesilo, leaves a sour taste in the mouth. What the fvck! I suggest you post this on Namepros , a fourum for domainers where namesilo is quite active. I am sure it would give you more traction.
Sorry bro.
Palau ID is a legitimate government-issued digital residency ID. So yes it is acceptable for KYC. To confirm on a particular platform chat the customer care and also check the list of countries accepted to sign up if Palau is there
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