You can open a ticket on our website. I believe we have this issue resolved for you already though.
Let me know if you have any other issues at all.
Cheers,
Tim at Byteful
Thanks for getting back to me. We received your communications last night and I can confirm the support team have issued you an LTC refund and replied to your ticket.
Have a great day!
Cheers,
Tim at Byteful
Hello,
I've checked our ticket system for your email and I've found no records so for some reason, we are not receiving your email I have also checked our spam or G-suite logs and nothing. I've cancelled the service but to issue the refund, I need a wallet ID. Can you please try to email us...
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