Barring the slow customer support feedback, I did say that things do not look bad. If you had responded about an upgrade to any of the 2 emails I sent over the past couple of weeks, the plan would have already been upgraded. Not sure why you think that the results are not up to my expectations...
I completed 1 month today. I paid by subscription amount 2 weeks back.
3 keywords were worked upon:
Status:
keyword 1: From 47 to 14 and at this point, languising at rank 20
keyword 2: From 67 to 13 and now at rank 18
keyword 3: From unranked to 13 and now at rank 18
All 3 keywords showed...
I have a helpdesk ticket on your system that has been lying unattended since Friday. Not sure what is happening over here. I hope someone can look into the issue raised in my ticket. Greg/Kevin - anyone?
Here is a brief review of the Tier2 plan that I ordered last week.
- the order went through on 4th and I have received a completed report today i.e. 9th June. That's inside 5 days, including a weekend. So, am pretty happy about the turnaround time.
- Nick was responsive throughout the ordering...
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