Nope, no reason given for the ban (just a vague you breached guidelines) or the reinstatement. Lack of transparency and performance is why we're focusing on other platforms for our niche.
Get them to request help with a chatbox! It comes up near the "forgotten password" section, apparently...
Update to this thread, my client raised a chat support request and luckily got their account back!
Although after this experience, we're focusing on Instagram and YouTube Shorts instead.
My client's TikTok account was banned with no explicit reason given.
They're a food and cocktail-related account, and I think it was caused by alcohol mentions, which is allowed but a grey area. All our posts either included a food and drink recipe or a history of alcohol over the years.
Has...
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