Why do you prefer not to call them? Emails get replies within 24 hours if you get lucky. Calls are instant, well you may have to wait on the line for a while but once you get on you know you'll have your issue resolved much faster than waiting for a response through the complaint.
BA,
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.