Hi, can I get somebody to look into my support ticket #FTE-540512, I submitted it on the 25th for a simple "Max Activations" error (upgraded a VPS). I've had this once or twice before and it was resolved quickly. This time I was advised "I have cleared it.", but then nothing has happened. Still getting the issue. I'm in a critical testing phase and this has happened at the worst possible time, please can somebody sort this as a matter of urgency?
Also, would it be possible to allow user control over Max Activation resets, perhaps via the website or on the software itself. Every time I make a change to my VPS such as upgrading or changing the computer name for instance, I'm wasting support staff + my own time sorting something that could be resolved instantly by the user.