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This is so bad am loosing money because of this server down time. I would have to move on to another host.
 
This is so bad am loosing money because of this server down time. I would have to move on to another host.

This server has been stable for half a year without any issues.

Please read my previous post, and if you want send me a PM with your registered email and website for transfer to new node beside your current one.

Also to all shared hosting customers - Direct Streaming is not allowed on the shared servers. You can take a look at our streaming dedicated servers section.

Anyone who will be found using direct streaming form the shared hosting server will get his account suspended without the possibility for refund.

Thank you
 
Yep. I just made a deal of a custom om dedicated server package with your company. Your support is just awesome. Thank you!

I thought you guys are good in support but you are worst. I am currently paying $400 for a custom dedicated server and extra $50 for quick support service (SLA). Our server guy installed our site to their server/Ip and ip gets changed while installing vestacp. Right now, thousands of dollars site is not getting opened and they said, they provided a different IP while we installed VestaCP. I need refund of next month payment i paid you guys which is from 29 Nov to 29 Dec ($450).

I am paying to these guys $50 monthly for priority SLA and they not giving an answer from long hours. I am thinking to move from your servers to somewhere else. I paid you 29 NOV to 29 DEC payment which i didn't even used. I need my $450 refund and want to move forward from you guys to somewhere as you guys are totally fraud and play game with your customer to pay more. WORST SERVICE & NEVER PAY FOR SLA. they offer fake SLA service. These guys put you in trouble after 1 or 2 month and ask for more $$$ for fix your issue's. Fraud company. I am going to put you in BHW shitlist.

2bf9e9aaceb74fd1bee11da00b44dbba.png
 
Hello Man,

First od all WE HELPED YOU even when it wasent OUR JOB to HELP YOU !!

Who installed your VESTA and Setup your DNS now even when you didnt had a SLA ??

Should i post all your tickets Here Online so everyone can see and decide if we have bad or good support ??

I recall you stating otherwise :

97ab74c82a8ea796281e2706300c279e.png


And changed your IP ??? Please stop drinking whatever you are drinking right now !

https://check-host.net/check-ping?host=http://onlinemoviescinema.com/

Both of your services are up and running without any issues,the IP`s are the same from the moment we sent them to you
,the only problem i think it is in whetever you are smoking or maybe the lack of understanding server management.

If you have any REAL issues please open a support ticket.

Also you are more than welcomed to open a shitlist so we can discuss this even further there.

Cheers
 
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Hello Man,

First od all WE HELPED YOU even when it wasent OUR JOB to HELP YOU !!

Who installed your VESTA and Setup your DNS now even when you didnt had a SLA ??

Should i post all your tickets Here Online so everyone can see and decide if we have bad or good support ??

I recall you stating otherwise :

97ab74c82a8ea796281e2706300c279e.png


And changed your IP ??? Please stop drinking whatever you are drinking right now !

https://check-host.net/check-ping?host=http://onlinemoviescinema.com/

Both of your services are up and running without any issues,the IP`s are the same from the moment we sent them to you
,the only problem i think it is in whetever you are smoking or maybe the lack of understanding server management.

If you have any REAL issues please open a support ticket.

Also you are more than welcomed to open a shitlist so we can discuss this even further there.

Cheers
You are talking about an another server which i didn't even maintained here.

I bought SLA with the server i am talking about here. I didn't mean to say that support is bad but the support i am getting with the custom package i bought sla, i am not getting reliable answers.

You posted the screenshot of the service which i am not having issue with.

Hey look, changing IP happened automatically while installing vestacp on your server by our professional server adviser.

"it is in whetever you are smoking or maybe the lack of understanding server management."

Your skype support talked with us like more than a hour before we purchased your servers and now you guys no more answer there.

Why don't you talk to my server adviser directly who migrated our site to your servers? are you afraid of something?

Refund my custom dedicated server package money $450 which i bought few days back. I paid it for next month which is starting from 29 Nov to 29 Dec. I no longer want to use your servers. Thank you!

4f1767e8390241d5857f682e9f64032b.png
 
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You are talking about an another server which i didn't even maintained here.

I bought SLA with the server i am talking about here. I didn't mean to say that support is bad but the support i am getting with the custom package i bought sla, i am not getting reliable answers.

You posted the screenshot of the service which i am not having issue with.

Hey look, changing IP happened automatically while installing vestacp on your server by our professional server adviser.

"it is in whetever you are smoking or maybe the lack of understanding server management."

Your skype support talked with us like more than a hour before we purchased your servers and now you guys no more answer there.

Why don't you talk to my server adviser directly who migrated our site to your servers? are you afraid of something?

Refund my custom dedicated server package money $450 which i bought few days back. I paid it for next month which is starting from 29 Nov to 29 Dec. I no longer want to use your servers. Thank you!

https://check-host.net/check-ping?host=185.169.231.11

Your server is up and running , if you cant access SSH than ask your "professional server manager" if he has ssh enabled on your server.

And feel free to send your "server adviser" our Skype anytime why would be afraid lol In fact i think you might want to consider changing your "professional adviser" ;)

When it comes to ticket response i think you are just trying to cut corners since our support replied to your tickets in 10 min.

9474e5dc29c6f5269e494921187cbbbe.gif


Another ticket answered in less than 3 minutes :

2e870827fe384f1c98e40c859c98ba37.png


After this you go on and on about some ip that we dont even own beside the fact that you were told that that ip is not ours and its impossible for that ip to show up on your server since we dont own that IP, and both your servers are up.

We are not here to fix mental issues, only server issues buddy.

Any further issues or requests you can direct to our support system - Not spam this thread please.

Also please read our TOS carefuly regarding you refund.

Further requests can be made via our support system.

Thank you
 
"feel free to send your "server adviser" our Skype anytime why would be afraid lol In fact i think you might want to consider changing your "professional adviser" ;)"

>> Instead replying to your post, i would appreciate if you answer to the skype group chat. There you can directly talk to our server guy so we can fix the issue and solve our confusion. Thank you!
 
Its okay to be doing -c:v copy -c:a copy setting on ffmpeg (not encoding) while changing from 1 format to another? It uses about the same cpu resources as zipping a file in store mode.

Encoding is when you put in a codec after -c:v and -c:a
Example:
-c:v libx264 -c:a libmp3lame
 
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Its okay to be doing -c:v copy -c:a copy setting on ffmpeg (not encoding) while changing from 1 format to another? It uses about the same cpu resources as zipping a file in store mode.

Encoding is when you put in a codec after -c:v and -c:a
Example:
-c:v libx264 -c:a libmp3lame

Every software that uses to much of the shared resources ( streaming , encoding etc. ) are not allowed on RDP server.

You can expect new Encoding RDP Packages in the next few days.
 
So if something is using no more than about 5% its okay if the entire server has low utilization?

Like i said it depends on what kind of resources the software spends. And under resources i mean Cpu / Ram / Disk Read/Write.

Your encoding program overwhelms the hard disk with information causing lag with other users.

Example :

eb74c4d811884681ecef9eff7183725d.png


Like i said Encoding RDP will be available in the next few days. And please use the support system for additional information.
 
Just had account suspended because of DMCA complains (site is behind Cloudflare too). Server got cut without any prior notice. Also no communications about "ton of notices about your sever" they claim to have received.

Apparently this vendor is lying about ignoring DMCA, take care.
 
Hello,

Please put all the abuse URL`s that we have sent you in a .txt notepad link. Than edit the txt file with Notepad++ and see the last number at the end. That is the number how many times we have ignored your dmca requests for your website.

You can not run a million visitor streaming website on shared vps resources of only 35$.

That is why we have the streaming dedicated servers section.

Regards

Edit : I just checked again the URL list we have sent you is incomplete, we have double than that. If you want i can attach you a full url file list for your domain abuse.

074f09bc7de24f5fb7e6e20ebe3ab06b.png
 
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Hello,

Please put all the abuse URL`s that we have sent you in a .txt notepad link. Than edit the txt file with Notepad++ and see the last number at the end. That is the number how many times we have ignored your dmca requests for your website.

You can not run a million visitor streaming website on shared vps resources of only 35$.

That is why we have the streaming dedicated servers section.

Regards

Edit : I just checked again the URL list we have sent you is incomplete, we have double than that. If you want i can attach you a full url file list for your domain abuse.

074f09bc7de24f5fb7e6e20ebe3ab06b.png

Ooops, site has nothing to do with streaming. At all.

Why do you keep telling things that are not true?

And instead of taking the service offline without any explanation (email arrived hours after service stopped working) you could've offered upgrade pricing, to keep the business. Happened in the past.

I could've bought whatever "streaming" package you're selling, but no-o-o – you just pulled the plug and decided to lie instead.

And "you cannot run blah-blah on blah-blah" argument is kinda moot, as you've pulled the plug because of DMCAs, which you advertise to ignore. So you're into false advertising, mate.
 
Torrent seeding / Streaming - Please read our TOS i can include for you a full url list. Also your VPS have aprox 8-10 TB usage.

And consider your self warned your vps have been re-enabled check ticket for more information.

So please take a look at our streaming servers section. For further information please reply to tickets.

Thank you
 
Torrent seeding / Streaming - Please read our TOS, also i can include for you a full url list.

Beside spending over 8-10 TB traffic from shared vps resources is not streaming ?

Well consider your self warned your vps have been re-enabled check ticket for more information.

Also take a look at our streaming servers section. For further information please reply to tickets.

Thank you

Please stop saying things that are not true. There is no seeding or streaming happening there, it's a website, HTML and images. Quite popular, but nothing except HTML and images.

You don't seem to list bandwidth caps in your VPS plans, false advertising again?

Another "offshore hosting" company rents similar VPS to me with no issues – because they don't lie to customers and there's no impact on server resources as things are well-optimized.

I'd like to take a look at dedicated offers, too bad you blew it from the beginning. No point in renting dedicated box from company with "cut first, explain some time later" support policy.
 
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We dont list caps but we have a FAIR USE policy that you can read in our TOS.

and if you can spend 8-10 TB a month only from traffic and not from streaming, than you can afford your own dedicated resources.

And like i said this is last warning before your vps gets suspended again.

Regards
 
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