Yeah, I remember that feeling, your competitors try and knock you down by starting shit in your feedback, oh the good old days
What I don't understand is why doesn't ebay change the feedback system? It's too heavily weighted on the feedback percentage score.
What I mean is, if you go to any shopping mall or retail store, or buy any brand, none of them have a feedback score beside their name showing what percentage they are at, and how many negatives they have in their feedbacks. It just seems silly to me. Microsoft might have 112 million positives and 3.9 million negatives. I mean, 3.9 milllion negatives??? Who would buy from anyone that has 4 million negatives? That's what I mean. The reality is, all companies, Apple, Samsung, Microsoft, u name it, have thousands upon thousands of negatives, but there's no record that keeps score. It's just a reputation that is built or destroyed over the long haul.
Here's an example about ebay: under the current system, it looks like this: 98 positives, 2 negatives means you have a 98% rating which is decent but not great compared to everyone else whose got 99-100%. So just because of those 2 negatives, you don't look like a great seller. But if you were to only look at the record, 98-2, I mean, c'mon, that's a stellar record is it not?? If a sports team went 98-2, that would be the greatest team of all time. If a pitcher had a record of 98-2, well, fill in the blank. If a boxer had a record of 98-2 with 98 KOs, that's stunning record. But in ebay, if you have 98% and 2 negatives, that's not so stellar. It's only stellar if you are a big volume seller and you have 98,000 positives and 2,000 negatives for a 98% rating, you'd still be seen as an amazing seller due to the volume.
It would be nice to see a record instead of a % score. Only in ebay does a 94% mean a HORRIBLE rating. Only in ebay can you score 95% and say, my business is in trouble, I'm losing customers. This is the problem. As I said, big companies like Apple, Samsung etc probably have a real life score of 91-94% because you can bet there are tons and tons of negatives out there from customers who had a bad experience with them. But that doesn't mean Apple and Samsung are scammers and horrible sellers.
