I didn't know where to post this.
Email Servers are not my thing, and Ive been searching for a week on how to fix this
I have a new company that I'm building and I am setting up my mail server. All of my outgoing emails are hitting the SPAM Folder on the receivers email accounts.
I am using digitalOcean droplet with Ubuntu 16.04 and ISPConfig 3.1
My DNS is Hosted on Godaddy (I don't know how to set up DNS on my server) My spam report is telling me that everything is passing, yet all emails are going to spam. can any Email server Guru check out my report and give some direction?
Thanks in advance.
and my DNS Record i setup with godaddy:
Email Servers are not my thing, and Ive been searching for a week on how to fix this
I have a new company that I'm building and I am setting up my mail server. All of my outgoing emails are hitting the SPAM Folder on the receivers email accounts.
I am using digitalOcean droplet with Ubuntu 16.04 and ISPConfig 3.1
My DNS is Hosted on Godaddy (I don't know how to set up DNS on my server) My spam report is telling me that everything is passing, yet all emails are going to spam. can any Email server Guru check out my report and give some direction?
Thanks in advance.
Code:
==========================================================
Summary of Results
==========================================================
SPF Check : pass
Sender-ID Check : pass
DomainKeys Check : neutral
DKIM Check : pass
SpamAssassin Check : ham (non-spam)
==========================================================
Details:
==========================================================
HELO hostname: [162.243.xxx.xxx]
Source IP: 162.243.xxx.xxx
mail-from: customerservice@sc*****er.com
Anonymous To: [email protected]
---------------------------------------------------------
SPF check details:
----------------------------------------------------------
Result: pass
ID(s) verified: smtp.mail=customerservice@sc*****er.com
DNS record(s):
sc*****er.com. 3461 IN TXT "v=spf1 a mx ip4:162.243.xxx.xxx ~all"
----------------------------------------------------------
Sender-ID check details:
----------------------------------------------------------
Result: pass
ID(s) verified: smtp.mail=customerservice@sc*****er.com
DNS record(s):
sc*****er.com. 3461 IN TXT "v=spf1 a mx ip4:162.243.xxx.xxx ~all"
----------------------------------------------------------
DomainKeys check details:
----------------------------------------------------------
Result: neutral (message not signed)
ID(s) verified: header.From=customerservice@sc*****er.com
Selector=
domain=
DomainKeys DNS Record=
----------------------------------------------------------
DKIM check details:
----------------------------------------------------------
Result: pass
ID(s) verified: header.From=customerservice@sc*****er.com
Selector=default
domain=
sc*****er.com
DomainKeys DNS Record=default._domainkey.
sc*****er.com
----------------------------------------------------------
SpamAssassin check details:
----------------------------------------------------------
SpamAssassin 3.4.1 (2015-04-28)
Result: ham (non-spam) (04.4points, 10.0 required)
pts rule name description
---- ---------------------- -------------------------------
* 3.5 BAYES_99 BODY: Bayes spam probability is 99 to 100%
* [score: 1.0000]
* -0.0 SPF_PASS SPF: sender matches SPF record
* 0.2 BAYES_999 BODY: Bayes spam probability is 99.9 to 100%
* [score: 1.0000]
* -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's
* domain
* -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature
* 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily
* valid
* 0.8 RDNS_NONE Delivered to internal network by a host with no rDNS
X-Spam-Status: Yes, hits=4.4 required=-20.0 tests=BAYES_99,BAYES_999,
DKIM_SIGNED,DKIM_VALID,DKIM_VALID_AU,RDNS_NONE,SPF_PASS autolearn=no
autolearn_force=no version=3.4.1
X-Spam-Score: 4.4
To learn more about the terms used in the SpamAssassin report, please search
here: http://wiki.apache.org/spamassassin/
==========================================================
Explanation of the possible results (adapted from
draft-kucherawy-sender-auth-header-04.txt):
==========================================================
"pass"
the message passed the authentication test.
"fail"
the message failed the authentication test.
"softfail"
the message failed the authentication test, and the authentication
method has either an explicit or implicit policy which doesn't require
successful authentication of all messages from that domain.
"neutral"
the authentication method completed without errors, but was unable
to reach either a positive or a negative result about the message.
"temperror"
a temporary (recoverable) error occurred attempting to authenticate
the sender; either the process couldn't be completed locally, or
there was a temporary failure retrieving data required for the
authentication. A later retry may produce a more final result.
"permerror"
a permanent (unrecoverable) error occurred attempting to
authenticate the sender; either the process couldn't be completed
locally, or there was a permanent failure retrieving data required
for the authentication.
==========================================================
Original Email
==========================================================
From customerservice@sc*****er.com Mon Jul 25 10:04:30 2016
Return-path: <customerservice@sc*****er.com>
X-Spam-Checker-Version: SpamAssassin 3.4.1 (2015-04-28) on
s15387396.onlinehome-server.com
X-Spam-Flag: YES
X-Spam-Level: ****
X-Spam-Report:
* 3.5 BAYES_99 BODY: Bayes spam probability is 99 to 100%
* [score: 1.0000]
* -0.0 SPF_PASS SPF: sender matches SPF record
* 0.2 BAYES_999 BODY: Bayes spam probability is 99.9 to 100%
* [score: 1.0000]
* -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's
* domain
* -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature
* 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily
* valid
* 0.8 RDNS_NONE Delivered to internal network by a host with no rDNS
X-Spam-Status: Yes, hits=4.4 required=-20.0 tests=BAYES_99,BAYES_999,
DKIM_SIGNED,DKIM_VALID,DKIM_VALID_AU,RDNS_NONE,SPF_PASS autolearn=no
autolearn_force=no version=3.4.1
Envelope-to: [email protected]
Delivery-date: Mon, 25 Jul 2016 10:04:30 -0500
Received: from [162.243.xxx.xxx] (helo=myservershostname.com)
by s15387396.onlinehome-server.com with esmtp (Exim 4.80.1)
(envelope-from <customerservice@sc*****er.com>)
id 1bRhQk-0003gB-42
for [email protected]; Mon, 25 Jul 2016 10:04:30 -0500
Received: from localhost (localhost [127.0.0.1])
by myservershostname.com (Postfix) with ESMTP id 9AC8362254
for <[email protected]>; Mon, 25 Jul 2016 11:04:29 -0400 (EDT)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=
sc*****er.com; h=user-agent:message-id:from:from:date:date
:content-transfer-encoding:content-type:content-type
:mime-version:subject:subject; s=default; t=1469459069; x=
1471273470; bh=4gT05kddvSgotSU8mrA/wFYCjXDMRfUfj3HmCJ6uqWM=; b=H
dEfyPCKZ5Mgw5FL/xzEdNfqEtSvlAaAN7vDxjYqCr8hsfoJYxNi6JhtIEmyIBfae
NA3fZTzYY+PJFSP34ZcfqiMfc+lfWltfFk4Iqk1SD8nOoDVamKFXdTZclv8grqk2
qZ1GcbIDxee5VpuGJeiRT/S9jMvedYInwXIWxmB8Y0=
X-Virus-Scanned: Debian amavisd-new at myserverhostname.com
Received: from myservershostname.com ([127.0.0.1])
by localhost (server.myservershostname.com [127.0.0.1]) (amavisd-new, port 10024)
with ESMTP id abhVK6BRy38O for <[email protected]>;
Mon, 25 Jul 2016 11:04:29 -0400 (EDT)
Received: by myservershostname.com (Postfix, from userid 33)
id 15F5162255; Mon, 25 Jul 2016 11:04:29 -0400 (EDT)
To: [email protected]
Subject: Welcome to ______________
X-PHP-Originating-Script: 0:rcube.php
MIME-Version: 1.0
Content-Type: text/plain; charset=US-ASCII;
format=flowed
Content-Transfer-Encoding: 7bit
Date: Mon, 25 Jul 2016 22:04:29 +0700
From: XXXXXXXXXXXX <customerservice@sc*****er.com>
Message-ID: <3df1f7dff183460c01d2fe1c82e77646@sc*****er.com>
X-Sender: customerservice@sc*****er.com
User-Agent: Roundcube Webmail/1.2-beta
X-DKIM-Status: pass (sc*****er.com)
Thank you for signing up for our Newsletter
More Test Text going here
If you would like to unsubscribe please visit us
Kind Regards,
Salesand my DNS Record i setup with godaddy:
Code:
; SOA Record
sc*****er.com. 600 IN SOA ns37.domaincontrol.com. dns.jomax.net (
2016072517
28800
7200
604800
600
)
; A Records
* 3600 IN A 162.243.xxx.xxx
mail 3600 IN A 162.243.xxx.xxx
@ 600 IN A 162.243.xxx.xxx
; CNAME Records
ftp 3600 IN CNAME @
www 3600 IN CNAME @
; MX Records
@ 1800 IN MX 10 mail.sc*****er.com
; TXT Records
default._domainkey 3600 IN TXT "v=DKIM1; t=s; p=MIGfMA0GCSlots more just deleted some"
@ 3600 IN TXT "v=spf1 a mx ip4:162.243.xxx.xxx ~all"
; NS Records
@ 3600 IN NS ns37.domaincontrol.com
@ 3600 IN NS ns38.domaincontrol.com
