Permanently Closed Marketplace Sales Thread

[AlphaRacks]

I was referring to HommieOC reseller hosting, it was down for more than 2 hours few days ago. You can find his thread in Hosting section. Some of us wanted to transfer domains to your hosting, but you were MIA...

Anyway, welcome back.

We have no affiliation to the person you are referring to, never even heard of that before. Our company was never MIA, our support staff are always here. If you require urgent assistance, the best way to contact us would be opening a support ticket at: https://www.alpharacks.com/myrack/submitticket.php as we have staff members standing by and answering tickets 24x7.

I think i need to respond to previous posts about service alpharacks provides.
I own: Reseller Hosting Starter

I sites were up all previous 20 days, and customer support usually answers in 1min-15min.
I'm satisfied and thinking about changing to MASTER RESELLER Business.

Thank you for the recommendation, we appreciate your business !

 

[AlphaRacks]

Going to make a post about this for clarity since a lot have been asking me on PM.

YES We do offer a no-obligation trial if you want to test our service and get a feel for our quality before committing. Our three-day money back guarantee period DOES apply to these special promotions. Within the first 3 days of your order, you can ask for a full refund and cancellation (no questions asked) if you do not want to keep your service with us.

We are confident and passionate about the service that we provide; we have 5,000+ happy customers hosting with us and provide a 99.9% uptime guarantee (although in reality our servers are never offline, as we have a redundant network). If for some reason you're not happy, you have a full 72 hours to test our service, with no obligation to continue !

We are here to provide you with exceptional service, if there is anything that we can do for you, just ask!

 

[THECORE1337]

Ok so I am going to leave a review of my experience so far

I purchased the

MASTER RESELLER Business ( a little over a week ago )

Since I am completely new to this I had no idea what I was doing when I first signed up. I signed up with a domain I didn't really want. Alpharacks support fixed this for me with no issues as all.

The cpanel they provide is easy to use. I just have to get used to it. It is my first time really messing with it.

I still haven't got a site up and running to market the hosting and I haven't tried the payment systems and what not yet.

I did have an issue with my sites code that I was having the hardest time figuring out but their support fixed it and worked hard trying to help me.

I have to say the customer service and support from Alpharacks is REALLY great. Especially considering that I got the plan at such a low price.

I can go pay more for a dinner and not get service like this.

5 out of 5 for support !!!

the rest of my review is pending ---

I will update when I get things up and running more.

 

[shoulderbrah]

do you offer customer support in spanish?

 

[AlphaRacks]

Ok so I am going to leave a review of my experience so far

I purchased the

MASTER RESELLER Business ( a little over a week ago )

Since I am completely new to this I had no idea what I was doing when I first signed up. I signed up with a domain I didn't really want. Alpharacks support fixed this for me with no issues as all.

The cpanel they provide is easy to use. I just have to get used to it. It is my first time really messing with it.

I still haven't got a site up and running to market the hosting and I haven't tried the payment systems and what not yet.

I did have an issue with my sites code that I was having the hardest time figuring out but their support fixed it and worked hard trying to help me.

I have to say the customer service and support from Alpharacks is REALLY great. Especially considering that I got the plan at such a low price.

I can go pay more for a dinner and not get service like this.

5 out of 5 for support !!!

the rest of my review is pending ---

I will update when I get things up and running more.

Thank you for the positive review, I’m so glad your experience with our support team is satisfactory. It’s always encouraging when customers acknowledge our work — I’ll pass your comments to the rest of the team too. In case of any assistance required, we are standing by !

do you offer customer support in spanish?

English only for now. Feel free to communicate with us using a translator service like Google Translate!

 

[walterz]

is this the same as shared hosting? I mean about how to use them

 

[AlphaRacks]

is this the same as shared hosting? I mean about how to use them

It's a step above shared hosting, it allows you to sell hosting.

What is Reseller Hosting?

Reseller Hosting allows you to start selling web hosting with cPanel and WHM! Whether you are an aspiring web host looking to sell cPanel hosting, or if you are an existing business in another industry (such as web design or internet marketers) but looking to sell hosting to your customers as an additional stream of income, we have the solution and platform to provide you. The best part about it is you can design your own hosting packages and sell them to your customers at prices that YOU set.

A Reseller or a Master Reseller is the perfect place to start your additional source of income! By choosing AlphaRacks, we provide you with the platform and infrastructure you need to get started with selling hosting. We even provide you with all the tools you need for starting your own hosting company including SSL certificates, domain resellers, legal documents, and more.

What is Master Reseller Hosting?

A Master Reseller account takes it another level further than standard reseller web hosting. A Master Reseller allows you to create both shared and reseller hosting accounts. For example, you can start a web hosting company today selling shared and reseller hosting packages, meaning those who purchase reseller accounts from you will be able to start selling web hosting themselves, too.

If you are looking to start your own hosting company, or just looking to sell some hosting on the side, a Reseller or Master Reseller is the perfect place to start. By choosing AlphaRacks, you and your customers will never be let down!

 

[shoulderbrah]

Thank you for the positive review, I’m so glad your experience with our support team is satisfactory. It’s always encouraging when customers acknowledge our work — I’ll pass your comments to the rest of the team too. In case of any assistance required, we are standing by !



English only for now. Feel free to communicate with us using a translator service like Google Translate!

but the cpanel can be in spanish language?
that would be for my clients

 

[RorySD]

Stay away from Alpharacks. I have been with them for 7 months. I have a total of 58 emails between us of my server going down. This week, they told me they can no longer "find my server" although it was paid a year in advance. This company and the VPS are a complete joke. Leonard said this issue was being sent to management... Every time I open a ticket they respond immediately asking me to open a ticket with the name my account was formed under.... Every single time I do it from the same email which it was formed under...

Bad service. Dishonest people. Now they simple kept my money.

Here's the joke... It ONLY went down 58 times because I never use it. I was using Followliker on 1-4 accounts occasionally and never really noticed if it went down or not.

If you care about stability... Look elsewhere. Even for the price... it's not that good, especially when accounts "disappear" and there is no way to reconcile.

 

[MisterF]

Stay away from Alpharacks. I have been with them for 7 months. I have a total of 58 emails between us of my server going down. This week, they told me they can no longer "find my server" although it was paid a year in advance.

If you care about stability... Look elsewhere. Even for the price... it's not that good, especially when accounts "disappear" and there is no way to reconcile.

Surely you'll have an invoice / receipt ?

 

[RorySD]

Surely you'll have an invoice / receipt ?

To do what? Attach to the threads of emails they have going back and forth rebooting the server every other day? I forwarded them the email from the guy who claimed I didnt have an account of him rebooting the server the week before! This was for a VPS product and not the $6 whatever they are selling here... If you want the receipt you can PM me. Purchase date was 12/17/2015 and it's been a nightmare ever since.

 

[AlphaRacks]

but the cpanel can be in spanish language?
that would be for my clients

Yes, you can set the language in cPanel to be in Spanish language .

Stay away from Alpharacks. I have been with them for 7 months. I have a total of 58 emails between us of my server going down. This week, they told me they can no longer "find my server" although it was paid a year in advance. This company and the VPS are a complete joke. Leonard said this issue was being sent to management... Every time I open a ticket they respond immediately asking me to open a ticket with the name my account was formed under.... Every single time I do it from the same email which it was formed under...

Bad service. Dishonest people. Now they simple kept my money.

Here's the joke... It ONLY went down 58 times because I never use it. I was using Followliker on 1-4 accounts occasionally and never really noticed if it went down or not.

If you care about stability... Look elsewhere. Even for the price... it's not that good, especially when accounts "disappear" and there is no way to reconcile.

I am intrigued at your claims as they do not reflect or describe how AlphaRacks operates in any way. I just looked at our server monitoring statistics, and was not able to find any incidents that describe what you're claiming, we also do not delete accounts like you say, so most likely you're not even our customer or you're contacting us from a different email than what you signed up with.

We pride ourselves on our fast support, high uptime, and stability. Given the opportunity, I would love to learn more details about this case and amend the problem (if it even exists). Please PM me with some details about you so I can look up your account with us. I can look up accounts by full name, email, address, payment transaction ID, or invoice number.

 

[TAQIUDDIN]

Stay away from Alpharacks. I have been with them for 7 months. I have a total of 58 emails between us of my server going down. This week, they told me they can no longer "find my server" although it was paid a year in advance. This company and the VPS are a complete joke. Leonard said this issue was being sent to management... Every time I open a ticket they respond immediately asking me to open a ticket with the name my account was formed under.... Every single time I do it from the same email which it was formed under...

Bad service. Dishonest people. Now they simple kept my money.

Here's the joke... It ONLY went down 58 times because I never use it. I was using Followliker on 1-4 accounts occasionally and never really noticed if it went down or not.

If you care about stability... Look elsewhere. Even for the price... it's not that good, especially when accounts "disappear" and there is no way to reconcile.

Please reply my PM before I second this guy.

 

[kaushikchand71]

Hello guys this is my second review.
All i say after 5 to 8 accounts made in whm is that they are smazingly fast and stable. Definitelyawesome support . Good people who really care and overall a very very very awesome experience. Probably the cheapest reseller in the world.
In my language i would say wannanavu ie thank you guys
......

 

[jass11]

Ordered a pack with dedicated IP:

2CO transaction id: 105973270050

 

[jay320]

Hello, Once I purchase the Master Resell package is there a tutorial on how to use the system and setup accounts.

 

[InstaWrite]

Hello. Is there any other way of purchasing than PayPal or Credit Card? My debit cards are geoblocked so I can't use them internationally.

 

[MrChow]

can we resell domains too? or nah?

 

[Nut-Nights]

order smallest package

 

[Dotabot16]

Stay away from Alpharacks. I have been with them for 7 months. I have a total of 58 emails between us of my server going down. This week, they told me they can no longer "find my server" although it was paid a year in advance. This company and the VPS are a complete joke. Leonard said this issue was being sent to management... Every time I open a ticket they respond immediately asking me to open a ticket with the name my account was formed under.... Every single time I do it from the same email which it was formed under...

Bad service. Dishonest people. Now they simple kept my money.

Here's the joke... It ONLY went down 58 times because I never use it. I was using Followliker on 1-4 accounts occasionally and never really noticed if it went down or not.

If you care about stability... Look elsewhere. Even for the price... it's not that good, especially when accounts "disappear" and there is no way to reconcile.

What this guy says... Alpharacks is a joke. Their customer support takes days-weeks to respond in critical situations (data outages, offline servers, websites, etc). Their pricing is high for what meager resources their packages offer... I got a single core elsewhere which outperformed their quad core Advanced VPS package for half of the price... Do yourself a favour and stay away. If you want to keep your data, and your sanity.

Peace.