I don't know what kind of people's you all, This thread already misled for OP didn't deliver on time also poor content strategy which provokes problems with your AdSense account maybe it cannot be too, I'm not a perfectionist but users still asking to send your samples because they are trusting you that this service may go promising in future, First of all, listen what customer says "We are not manipulators, then you cannot expect $$$"
Try to be smarter to handle a business and trustworthy is the main aspect of your attitude, If you lose trustworthy within you, It will collapse the MNS empire. So be smart that's my advice also try to have a quick reply to your customers, It doesn't matter if they disputed or trashed you but make sure just tell them.. No Silly Reasons.
Regards
GhoztSEO