Shaunm
Elite Member
- Mar 27, 2014
- 3,435
- 2,998
Sadly I had to cancel my subscription today because I never got it work, tried to get support to help me, no answer. OP is fast to reply to sales related PM's but not if you ask for some basic help.
In my experience the support offered by the Ranker X team is second to none and in line with the GSA team, absolutely first rate. Just last night the support team spent about 30 minuted fixing an error on my server and I never even asked them for support, I simply mentioned that I had seen my success rates drop slightly and they took it upon them self to investigate and rectify the issue for me as they knew there was a problem somewhere as the teams own test blasts sucess rates were so much higher than what I was getting at that time. 30 minutes later my success rates have more than doubled all because my server had a frozen process.
In addition to that I have made various suggestions and bug reports for the tool and they are usually implemented/corrected within the next update of the tool.
You say support is slow to respond I have quoted some of your posts below and then followed them with the support reply, as you make know this is a sales thread not a support thread. The OP is under no obligation to provide support here but he still replies....
So, some months have gone now, is this still the ultimative great tool to build PBN's & do link building?
Did you have time to try the software? If you have any questions or concerns just let us know.
Downloaded, installed and testing in a few minutes... for the last two posters, you should install the program and you get your answers! It took me so far 5 minutes to figure it all out, let's see if this is going to work or if it fails![]()
Great! If you have any problems just let me know.
I just setup my first campaign in the trial version, however, does someone know where I can see if everything is set correct? I already approached their support but I guess they sleep atm.
Any help or links to where I can find some help is much appreciated.
Hi, what is your Skype Id please? Sorry if I neglected any request.
There are three instances of them replying to you quickly offering support if you need it. If you are not clever enough to offer up your skype ID as the OP requests then thats on you. You could have posted your support question here in the thread, at least that way you would have some evidence that any of what you are saying actually happened.
Cool from a noob!
What makes you think he is a noob? His post count? Cody has actually put up some decent posts over on the GSA forum. I took the liberty of checking out some of your recent posts, the first one I checked was basically you saying "lolz how R I make Death By Captcha Account please?" and judging by the rest of the thread the problem was on your end.
The second post I checked was you needing to ask for advice on the plug and play Yoast Wordpress plug in.....and you dare call someone else a noob just because of his post count? Really?
31 post since 2009 - welcome to a bought fake account!
Do you have any evidence at all of this? If so please present it to an admin if not then stop posting in the thread. You offer nothing of value and in all honesty judging by your posts in this thread and the two threads you started I already referred to you are coming across as someone who gets confused easily and needs other people to do everything for you, then if you don't get your own way your lash out.
Anyway I have reported some of your posts in this thread for an admin to check them and make a decision as I personally feel you are spamming the thread will irrelevant posts trying to make a negative impact simply because you wernt clever enough to get an easy to use tool to work or ask for support correctly.