NOT satisfied with the services of Supercheaparticles. Gave them a chance for 3 big assignments (10.000+ words each):
- First order delivered 3 days later than the deadline with the reason 'texts needed to be redone since writer delivered bad quality'
- Second order was about gambling which Surtan accepted. After around 4 days and no reply I received a message that they aren't able to write these texts due to little knowledge about the subject. Whole assignment was canceled, deadline ruined.
- Third order delivered 4 days later than the deadline with the reason 'quality issues we needed to sort out'. Since there was a little miscalculation for the word count from my side (I paid for 15.100 words and the actual assignment was 13.500 words) I asked them to expand two articles that are already online on my website each with 800 words. Results:
Promises
'I will send you both articles before 31 July)
Reality
Received the first article (800 words) on 3 August (4 days late) with the reason 'There was an internal issue we had which affected the production schedule'. I checked the article with copyscape (for the first time I checked his articles though), and it's 25% duplicate content. The funny thing is that all the phrases were even just copied from the website I sent Surtan to expand. I asked him to redo this article.
A few hours later Surtan sent me a redone article. This article still was 9% duplicate and it was just a rewritten version of the current page. I once again asked him to REDO the assignment and this time, as asked in the first place, EXPAND THE CURRENT PAGE WITH USEFUL INFORMATION. Still waiting for these 800 words (5 Augustus now, so a week after the promised deadline).
The second article was also delivered 3 August, 4 days after the deadline. Surtan took 7 days to produce 1600 words with both 25% and 9% duplicate. Also, Surtan is very bad in communication. Reminders are never replied and apologies are always the same. I'm currently getting ignored by Surtan for 2 complete days now via e-mail, while he still posts here to get new customers.
I'm really doubting if I would order again. Had a 13.000 words assignment lined up for him, will use one of my other writers for that. At first this service sounded quite well, but too bad it doesn't seem to be that good after all. Would like to hear a very good explanation for this Surtan, else I won't come back as a customer.
Bas, thank you for bringing this up. Also thank you for given us 3 orders which apparently did not meet to your expectation.
I have to admit that I have to give an extra efforts to understand your requirements which never happend with my other
long list of regular order customers, perhaps the fact that English is not your first language is the main issue, so we may have
different perception/understanding at both ends.
1st order was delivered 3 days after the agreed TAT and we have well explained to you the reason and apologize for it.
2nd order was a completely miss-understanding over our service.
we have been giving additional FAQ on our sales thread here in BHW for every couple of days, our writing quality (at this price)
is not recommended for an authority content/authority site. We have taken previous orders related with gambling is for a
general backlinking purpose and not for authoritative content. The given 2nd order is basically your own "half-way-done"
which we suppose to create 37 articles to complete your own "half-way-project" and this is an authoritative content.
We never accept that order, and we never get a payment for that. The 4 days taken was for us to discuss this with our
Authority Content team here whether or not we will take this order (YES, We have AUTHORITY CONTENT service too by the way).
But unfortunately, the price is not right. So we had to say sorry for you and we have to decline your order.
3rd order was delivered on 22nd July and we ask for your confirmation on the words calculation as it seems there was
a miss-calculation at your end when you made a payment for the order, which you have admit it later on 29th July
(7 DAYS later). We were about to decide to refund the overpayment before your confirmation finally came on 29th July.
Again, we failed to understand your requirement for the same cause as I mentioned above, perhaps.
We have sent you an email a while ago, in attempt to sort this miss-understanding once and for all Bas.
Please reply to the email, explain your requirement better and we're good.
This has been delaying some of my writers to just hold up for your order. We have more than 150K words
production/day and we have thousands of satisfiying customers so far. We are more than happy to have
you join this list, and the choice is yours, so..please explain further by replying our email today.
met vriendelijke groet,