Just wanted to share my experience with Express Visits.
I own multiple websites, and one of my new one's is in it's infancy and I came across express visits on here a couple of months ago. I purchased some 'other booster' traffic and sent it to a holding page on my site.
I selected UK traffic and I was particularly interested in whether the traffic received was indeed all from the UK. After trialling the traffic for a few days, all was great - traffic delivered as promised, good visit duration, etc
This is where things go wrong....
So after being pleased the first time, I recently (two weeks ago) ordered some more traffic, just as I had done a couple of months ago. I noticed the traffic wasn't coming from the UK, I had zero visits from that demographic. In fact, I couldn't see much of any visitors at all. So I duly contacted support and they responded soon enough asking to look at my google analytics to verify. This, they did and (following a review) provided me with a $15 voucher to use on another campaign (i'd burned through $20 so that was fair enough)
I got no response to my follow up question asking if the cause of the issue was now resolved.
So, I used the voucher, and this time selected direct traffic, again targeted to UK visitors. A day later I noticed the visitors were coming through this time, however again there weren't ANY from the UK, so I raised another ticket with support and simply advised that since they're not able to provide the traffic I ordered, could I please have a refund (instead of a voucher) and I'd look elsewhere. I was very polite about the situation, and didn't blame them, was just being honest. Simple business, right?
Anyway, I tried to log in the following day to check if there'd been a response and guess what? It said my username wasn't recognised. So I responded to the email address of the person who dealt with my last support ticket asking what was going on. Guess what, no response to that email.
Today, I tried to sign up again using the same username (thinking there might be an issue with their db or something) and it said that username is banned!
The monetary amount is not what annoys me (only $20) it's the way the situation has been handled. Not only did they not provide the traffic I paid for, instead of dealing with the situation professionally they simply banned my account when I asked for a refund (after being more than patient with them and trying two separate campaigns - it was clear they weren't able to provide the service I paid for).
So a quiet word of warning, if you try this service then only deposit small amounts of money at a time. If you have any issues with the traffic, their support of the situation leaves a lot to be desired, and you clearly wont be receiving any refunds once you pay up.
