watsonovedades
Supreme Member
- Mar 10, 2011
- 1,244
- 364
Hi, Any current promotion/discounts?
What about C- Class you vary this aswell?
What about C- Class you vary this aswell?
Hi, Any current promotion/discounts?
What about C- Class you vary this aswell?
So I wanted to experience the customer service and product of these guys and guess what? These guys are absolutely a piece of shit. I won't recommend them, specially the way they insulted me by calling me Fraud, not only that, they terminated my account without letting me even reply to the ticket.
How pathetic from them to even do that. Stay away from these guys, you don't wanna wake up one day with your account CLOSED.
Good luck with your company.
Instead of providing said ID your answer was that you would like a refund.
We've refunded said payment and closed the account for likely being fraudulent. A refusal to provide an ID after paying with two completly different IP locations and names is nothing but an indicator for a fraudulent purchase. Please also note the distingution that we stated "fake / fraudulent details" which says it is either or.
I cannot imagine that any hosting provider would leave an account opened after a refusal to provide an ID when the payment details clearly do not match with each other and a fake phone number was provided.
Firstly, you are not suppose to post any of my or your customers details on a public forum, I can sue you guys on the grounds of legal privacy TOS. So you guys better edit your post or else I will need to involve my lawyer.
Secondly, I was replying to the ticket stating the reason which you guys didn't let me as you terminated my account right away and I never said that I won't provide an ID as the proof, I said, I was in a rush as I made a deal with someone else and couldn't wait for any longer.
There is something known as Traveling and hence I asked my partner to take care of the payment and he was still using the "SAME" PayPal account for your information which was used at the beginning to make the payment.
Eitherway, up your game in terms of how you handle your customer as you just lost a nice big potential customer due to your stupid way to handle them by banning them instead of working out with them on a solution.
I want you to edit the above post and remove my IP location details, if not then I am getting my lawyer involved.
Good luck
I've edited the post simply because you asked for it but I'd suggest you read TOS and privacies before you try to threaten somebody with a law suit. You could involve your lawyer as much as you wanted, publishing your IP locations is completly within our rights.
To get back to the actual issue at hand. When asked to give an ID your response was that you had no time for this and that you were going to look for a different hoster. This is nothing but a refusual to give said ID. You clearly stated that you did not wish to use our hosting after being asked for the ID so your account was terminated. When stating that you will use a different hoster you cannot expect your account to not be terminated. You had ample time to justify your usage of different names and different IP locations when asked to provide your ID, instead all you did was to state that you would use a different hoster and wanted a refund. There is no reason to believe in anything but fake or frauded details there.
Either way, we will no longer justify our decision. We will take whatever steps we feel necessary to protect ourselves and our network from fraudulent orders. Anyone who believes that doing so is "shit support" is welcome to get 100 different shared hosts as there is no other hoster who has taken out all hosting footprints so that's your only other alternative. Reading through the reviews prior to ugjunks should tell anyone interested how good our support is.
How many people got hit using this?
Unfortunately when something becomes public it is targeted by gooooogle
I just signed up for the 10 ip package. I used the coupon "IPX10off"
I am curious in the future if I want to upgrade to a larger plan for example 50 ip package. Does the coupon code remain for the 10 percent off?
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Service has been poor lately, what's going on OP.
I've got 15 sites on here and they all keep going down regularly at the same time....leading to an obvious footprint.