Permanently Closed Marketplace Sales Thread

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Did that but the coupon didn't work...

Which coupon did you use and for how long prepaid period ?

Howdy mate. Just bought a basic VPS. Payment done. Can you please confirm and send over the installation details please? Thanks :)

if you don't get login after paiement in 1 or 2 hours and your vps stay in pending, open a ticket something happen (generally hostname not correct or low in ip)
 
Thank you so much for fixing all the server problem that might happened because of my vault. I admitted that i know nothing about server and that is why i need a server provider that can give top support priority.


And that is what i got so far by using your service. Once again thanks bro :)
 
Please help on ticket #678712
This ticket was opened since Dec 5 for 6 days already.

In short, I am not able to login to vps using remote desktop. Keep getting "cannot connect error". Support keeps responding to ask me to STOP and REBOOT the server will fix the problem.

Sometimes this works for few minutes, the server crashed but most time it doesn't work. Support saying it is caused by Windows getting blue screen.

Support end up setting up a new VPS for me and connect to my old disk so I can migrate old data. However after I connected to the new vps for few minutes, the vps will crash. This is the new vps which I haven't installed anything programs so it won't be caused by any of my programs. I suspect it is to do with the setup or windows configuration.

It is getting frustrated because it has been dragged on for 6 days with no solution in sight.
Hope you can expedite the help. I have print screen for all the errors attached with the ticket so you will be able to see all the errors I got. Thanks.
 
Please help on ticket #678712
This ticket was opened since Dec 5 for 6 days already.

In short, I am not able to login to vps using remote desktop. Keep getting ?cannot connect error?. Support keeps responding to ask me to STOP and REBOOT the server will fix the problem.

Sometimes this works for few minutes, the server crashed but most time it doesn?t work. Support saying it is caused by Windows getting blue screen.

Support end up setting up a new VPS for me and connect to my old disk so I can migrate old data. However after I connected to the new vps for few minutes, the vps will crash. This is the new vps which I haven?t installed anything programs so it won?t be caused by any of my programs. I suspect it is to do with the setup or windows configuration.

It is getting frustrated because it has been dragged on for 6 days with no solution in sight.
Hope you can expedite the help. I have print screen for all the errors attached with the ticket so you will be able to see all the errors I got. Thanks.

Hello review your ticket and your vps is crashing.

We move your old disk to another disk, but from your yesterday answer it's crashing while copy ?

I think could be NFTS bug or such but long time not see this issue.

Will ask a staff install some repair tools on the new vps for check integrity of your old disk.
Blue screen on the VPS is a windows issue from data process. Not like a on real server could be hardware.
Your disk is dedicated storage could be bad sector on disk but we already check relocation and raid integrity (as all server are in RAID1) and no error.

Never saw any issue for copy all data from a fresh with a VPS. TBH very strange.


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For visitor, tonythepiper can confirm, all ticket where handle the same day. We first detect blue screen (could happen on a vps or computer) and reboot it and explain him how to do it. After several crash, we propose him to move his current disk as backup disk and install a new vps. Seems copy failed.
It's not a VPS issue, but windows issue. This is over normal support. VPS and windows working fine except his old data but we will handle it for free.
 
Hello review your ticket and your vps is crashing.

We move your old disk to another disk, but from your yesterday answer it's crashing while copy ?

I think could be NFTS bug or such but long time not see this issue.

Will ask a staff install some repair tools on the new vps for check integrity of your old disk.
Blue screen on the VPS is a windows issue from data process. Not like a on real server could be hardware.
Your disk is dedicated storage could be bad sector on disk but we already check relocation and raid integrity (as all server are in RAID1) and no error.

Never saw any issue for copy all data from a fresh with a VPS. TBH very strange.


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For visitor, tonythepiper can confirm, all ticket where handle the same day. We first detect blue screen (could happen on a vps or computer) and reboot it and explain him how to do it. After several crash, we propose him to move his current disk as backup disk and install a new vps. Seems copy failed.
It's not a VPS issue, but windows issue. This is over normal support. VPS and windows working fine except his old data but we will handle it for free.

Thank you for your response. I agreed the ticket is handled in reasonable time. As you mentioned it is a very strange problem. I have been using your vps service for few months and this problem just happens recently.

However the blue screen problem still exists even with the new vps, I have updated the information in the ticket with the corresponding screenshot that has a timer running, so we know how long after I logon when Windows crashed. I don't want to detail everything in this forum post because it just sounds like complaining publicly. The support is trying to be helpful. I just want to work together to solve the problem.

One statement I would disagree with you is you saying "It's not a VPS issue, but windows issue. This is over normal support". You are providing a Windows VPS service with your Windows server image + VPS. If I got blue screen by just logging on with a new windows vps setup. I think it is your support's responsibilities to provide a stable environment to your subscriber before they do anything.
 
Hi i want to install my script and i want to be sure that it will work there for those requirement do you have all of those
View attachment 58282
if yes what is the best plan that you recommend (with sheep price)
 
This is good. I'm using the cheapest plan.
I'm running my VPS for 3 days now, no crashes, 100% up-time currently.
 
apignard

please check [h=2]View Ticket #197002[/h]
can not access from console or RDP.
 
I opened up a support ticket and the response is very slow, I keep receiving an automated message too:

"Dear customer,

Our day staff working from Monday to Friday from 8:00 am to 6:00 pm (GMT).

Night staff working first on emergency and upgrade then support ticket.

All our servers are monitored by our 24x7 NOC staff.

Best Regards, "
I guess the hd is corrupted and needs to be reinstalled. Every operation I run on it from the client area seems to return an error. I cannot connect to it via RDP either. It's been over a day.

Ticket number is 756335

So now apperently the issue was fixed and they did what they had to do to get me going. When I sign on though, I keep getting kicked off with a message of "Another user has signed on" but the password is new and issued by your service. I will give it a couple of hours and see if perhaps it's the staff signing on and still making sure the issue is fixed.

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Issue has been fixed, thank you!
 
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Was going to get this service but their website is down. Kinda seems bad for a hosting provider.
 
Went against the reviews and got this. Logged in. Went to google to download GSA, and bam the IP has already been blocked by google.
sigh.

Idk, should i have expected this to be the case?

If I'm paying for a VPS I'd at least hope it hadn't been banned from google.
 
I'm having little trouble with IP settings. The ones provided with VPS aren't working and if I use DHCP, I won't get the right IP nor the RDP works. Someone just inserted the default settings to the VPS but that's all the support I've got.
 
Went against the reviews and got this. Logged in. Went to google to download GSA, and bam the IP has already been blocked by google.
sigh.

Idk, should i have expected this to be the case?

If I'm paying for a VPS I'd at least hope it hadn't been banned from google.

Deal Braker for me. Bye Bye this VPS provider
 
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