Close to 10 days has passed, which is no acceptable by any standard, if the order is not delivered by Friday legal action will be taken - and not for the refund amount - also we will be contacting BHW for having you and your business suspended, generic answers of "it should be resolved soon" and "blah blah blah youtube is having problems" is not acceptable - no other seller is having such problems. If you were honestly having a problem with a service you should of STOPPED SELLING IT UNTIL YOU FIXED IT. You have been officially warned.