My Experiences with QQtube:
I found QQtube on google....I never knew it was a BHW service until I got fed up with empty promises and excuses and I did some searching to find answers and lo and behold they are BHW providers.
Back on June 30th I sent a payment to qqtube for views...I have had a rolling balance with them for many months from the many many times videos got shut down and I needed the balance refunded.
I have been getting almost 75% deletion ratio on my videos entered there over last several months. Almost all of them were on unique accounts. I contacted them probably 5-6 times asking when its going to be fixed and got empty promises about new methods, patched systems, minimal shutdowns expected etc etc.
I understand YT changes crap. But here's where it boiled my blood. I had the common courtesy to give these guys time to get things worked out. And after 2 FULL MONTHS of giving them time to get their system and act together and almost all my videos getting deleted. I have had to get refund after refund after refund from them back to my acct balance over these 2 months.
Guess how much of that $145 payment I was able to utilize for legit views that stuck and didnt get my video deleted? $13.61
I was able to utilize $13.61 of that payment for legit views that didn't need to be refunded back to my acct. I have $131 sitting in my acct right now that I have been unable to use in 2 months and over 100 videos entered.
After 2 months of being patient, giving them time to fix their system, I finally had had enough of run around and wanted a refund because there was no freaking way this money was ever gonna be used in my acct cause their views get my videos shut down like a bad habit.
I should have gotten a refund sooner and not given them 2 months to get their act together. Nonetheless they have my money in my acct, either provide legitimate service I need that I can use the balance on (which you can't and haven't in 2 months of back and forth) or you refund me my balance back to my paypal acct. None of this paypal run around. I run a business and I have refunded customers after 60 days by sending a direct payment if I am unable to provide a service within a reasonable amount of time. What your pulling is a cop out. And its bad customer service. This is like you paying a mechanic $200 to do work on your car, you bring the car there a half dozen times over 60 days and the problem still isn't fixed. Finally you say refund me and they say "oh its past the 60 day mark! *gasp*"
Well I wouldn't have given you 60 freakin days if I wasn't being patient and courteous with you dudes giving you time and grace to update your system.
"after 60 days of using a product or service that you paid for, you have adequately satisfied the value of the product."
Sorry but after 60 days I have satisfied the value of $13.61 of my $145 I sent to you dudes.
Your website says "When we say "100% Satisfaction Guarantee", we mean it! It's not just there for decoration; you are guaranteed to be 100% satisfied or your money back, plain and simple no questions asked. We strive to provide a service that is unlike any other and out performs every competitor. Period. If we fail to provide that in any way, shape, or form, please contact us and we'll refund your entire purchase."
I want my balance refunded back to my paypal account, or this will be escalated to a sh!t list thread. I tried to resolve this peaceably without this route through numerous messages to you and all I got was excuses and cop outs.
