Bro, your customer service is as bad as it gets.
I asked you a question AND pm'd you 2 weeks ago. I sent you that pm after I asked the question here to make your life easier and to *make sure*
you couldn't come back later and make excuses like "I forgot" or "I missed it".
You never answered my pm, never answered my question that is sitting right in the middle of this page, and you do not seem to care
1 bit about getting and keeping new customers.
I do not need your service anymore and personally would not recommend it. For the simple fact that your competitors are more dependable and got back
to me immediately. And this was AFTER I waited 7 days to see if you would respond.
But if you don't want to do a job, *TELL THE CUSTOMER*. If you need more money >>> tell the customer. If my specific request confused you, TELL ME.
I hate to sound so brash, but I own a business and I treat ALL potential prospects like gold. I get back to 90% of them within 24 hours. If someone asks
a tough question, I mark their message as unread so I never miss a question.
You have the right to run your business however you want. All I'm saying, however you're running your business right now is causing you to lose customers.