I ordered from Rank Geek 2 times before, and this is my 3rd time.
They have a very problematic system in the form field .
They only allow us to enter these "Please use the same email ID as your PayPal account"
The first few order, he was on skype, so he is able to manually change it to my personal email.
But for the 3rd order, he did not bother to reply to me on Skype after getting the confirmation ID to him, and he send a press release draft to my PayPal email .
I just saw the email today on my PayPal Email and the release is due tomorrow.
I order 2 weeks ago.
Communication : 1/ 100 - WORST.
GO and FIX Your Form Fill, NOT EVERYONE USES SAME EMAIL FOR COMMUNICATION AND PAYPAL!
PLUS, REPLY ALL YOUR SKYPE CONVERSATION. GET YOUR CUSTOMER SERVICE RIGHT.