Opening up multiple tickets doesn't mean your order is going to get completed. The ticket reply clearly said that PayPal put your funds on hold on temporary basis before releasing it and this is why your VPS wasn't deployed and the system was showing the invoice as unpaid.
Regardless, you have been already granted a FULL refund even though the mistake wasn't on our side, so their is no point in winning about it on the forum thread.
I could post all the support tickets here if you want too and everybody could see that you said my account would be ready in 1 hour after 10 hours i ordered. Than again after about 12 hours from the second ticket i asked why my account isn't ready and why my payment doesn't show as paid. After that you said my payment is on hold????(What happened to the first ticket that my account would be ready in an hour?) Which is deff not my problem bec on my side of paypal it showed as completed. Anyway after 12 hours of me asking you a refund for 2 times and opening a dispute on paypal you refunded me. What do you want me to write about this service?Anyway good sales.