Don't take it personally, but i want to express my opinion on the matter and this service for you to evaluate customer service improvement and give you insight as a view of this from the customers stand point.
I came here for the simple reason to buy facebook likes and get it done asap.I do not care about the price, but i'm forced to buy the same cheap chit as everybody else.I'm sure that many value time over everything and many, many would not hesitate to pay 5x the price, if not up to 20x the price for a faster service.
As a client i would pay more money for better service and this is what you should also do(charge more for better service)hell do whatever you want, but take it into consideration.People pay for quality and i would always choose a faster service anytime over some cheap chit with bad quality and slow service with 5x - 10x higher prices