In regards to your answer;Hi,
I appreciate your feedback. There was some problem with providing views on your video as the views were not reflecting for some reason.
We finally got someone else to send the views to check if the issue is at our side and now the views are reflecting.
Everything else other than the views has been delivered within the ETA.
Also for us each and every customer is same and we put equal efforts to rank their videos. So you are not being treated with any dis-respect and we are not trying to pass you off.
As a guesture of customer service I would offer you a 50% refund of plan you chose, for the trouble we caused to you.
Hope that it will make you little happy and you will be less annoyed with the MarketMongoose and Yourank team![]()
1. I was never informed about the views problem, as I said I asked for a delay report via Skype which apparently never came.
2. I can't see how everything else has been delivered, since not only I haven't received a completion report but also my video doesn't rank in any of the 3 keywords.
3. Never claimed anything about being discriminated and never questioned your profesionalism and consistency, I'm stating the obvious fact that you've been receiving negative comments lately.
4. I'm expecting the 50% refund as well as a report on what was actaully delivered.