Hi,
I'm sorry to hear about your difficulties. I pulled up your order information to see your concerns. The problem is that there were no instructions regarding any of the issues you mentioned above. All that was provided as part of the order details were a list of keywords. We did not receive any information as to what business these were being written for, or if they were being written for any business at all. Most customers who just give us a list of keywords are ordering the content for adsense sites - in those cases there is no agenda as to what is allowed and prohibited in the content of the article as long as the quality is there, giving the writer freedom to craft their own work.
We receive orders for several hundred articles a day - we can only work based on the instructions we're provided, and when only a list of keywords is given to us, it only tells us two things;
- That the content should be about the keyword
- That the content should include the keyword
If you included the business name or link, or even mentioned that these are being written for a business or with any end in mind, this issue would not have happened. I'm sorry to hear about your clients reaction. I care about the experience of every one of my customers and it greatly disappoints me to read about your dissatisfaction with my service, however the truth is we can only work based off of what is provided to us, and in this case it was just a list of keywords and nothing more.
Natasha.
[email protected]
