Well, my VPS with them which has been alive for 1 month now was DDoS this weekend. Their customer services said that they do not have protection for Phoenix servers.
Now, I can't log in to my server using Remote Desktop, and my VPS does not have internet due to the IP being DDoS'd. Customer service does not reply yet and they have not resolved the issue since weekend. My business is affected because of this.
Please check ticket and reply ASAP: [h=2]#362533[/h]