Permanently Closed Marketplace Sales Thread
- Thread starter aj113
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morbidmind
Junior Member
- Mar 3, 2009
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It's quite good piece of software
loveghost003
BANNED
- Feb 17, 2013
- 336
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The software is amazing, I can rewrite ezinearticles to new ones with really good readability.
It's like Word/ai but much cheaper with one time payment
It's like Word/ai but much cheaper with one time payment
srb888
Elite Member
- Jul 30, 2008
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pardon for being a bit dim... but where does the WHB store the program if it is set on default? I had the download going for sometime now, i think it has stopped the download -- successfully I guess. I don't know where it has stored the SC3 so need to know it urgently so that I can install it and test. I wish it had another MsgBox popping up stating the status of the download process...
Why it has to be so complicated btw, even before starting on it? Are your SC3 and WHB programmers the same? Consider this post as a per-installation review from the heart. Is the WHB also in beta stage btw? I thought that only the TBS programmers were the world's best (customers, free or paid) carefree programmers, but this frustration is getting yours to go past them... imho.
Why it has to be so complicated btw, even before starting on it? Are your SC3 and WHB programmers the same? Consider this post as a per-installation review from the heart. Is the WHB also in beta stage btw? I thought that only the TBS programmers were the world's best (customers, free or paid) carefree programmers, but this frustration is getting yours to go past them... imho.
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Hi guys I'm out of town at the moment so I'll just make a quick reply before coming back to answer questions - the download/install issue was our error, we updated SC3 and the file became corrupt. All is fixed now so please try again.
If your download of SC3 stopped in the WihteHatBox app it should resume at the point it stopped.
If your download of SC3 stopped in the WihteHatBox app it should resume at the point it stopped.
srb888
Elite Member
- Jul 30, 2008
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Doesn't your company have someone else to do urgent customer care/support job while you're out of town? It's rather frustrating when your customers/potential customers don't find anyone in the company to answer their queries when needed... Or do the current basic technical problems weren't visualized before coming up to this beta stage, and so, now they need lot more time to solve, and you are not in a position to answer them?
I am not being too critical here, but as a potential customer, I am sure worried if similar delays in getting quick and professional quality customer/technical support from your company, or unforeseen bugs are found...
Please know that almost everybody has a similar, and very bad, unprofessional experience with TBS, especially in its initial stages of development which unfortunately carried on for years. That product owner never really learned from that experience. He remained unprofessional and his careless/carefree attitude remained unchanged. Rest is history in their case...
hence we look at your product with some positive expectations.
P.S.:
If you feel that our concerns are too hard, then please check the time of all our concerned posts and know that everyone could be well frustrated because nothing is getting solved or none of our queries are getting answered.
On the other hand, so many queries and concerns show that we all are really very interested in your product, and that should come across as a good news to your company. You can look at it both ways and do something fast to correct the problems...
Thanks
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ihatecaptcha
BANNED
- Jul 31, 2010
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aj113 >> i got all your bots and you know that.Please update the YMG (responder).
Please include the GMail Inferno on Whitehatbox software.
Thanks.
Please include the GMail Inferno on Whitehatbox software.
Thanks.
I'm not sure fully what you mean. Are you asking how to open SC3 from the WHB app?
Yes, it's all a bit clunky at the moment, we're working on getting the download/install process to be quicker and smoother. In answer to your question, yes WHB and SC3 programmers are the same.
We checked the serial number, it is working for us. Can you please confirm you are using serial number 58d727b6-10fa-45b7-9016-d5106b192b5b ?
You mean the shortcut to open the WHB app? It installs to the desktop and the programs on the start button.
You are, of course, totally correct, and at this stage I can only apologise.Doesn't your company have someone else to do urgent customer care/support job while you're out of town? It's rather frustrating when your customers/potential customers don't find anyone in the company to answer their queries when needed... Or do the current basic technical problems weren't visualized before coming up to this beta stage, and so, now they need lot more time to solve, and you are not in a position to answer them?
I am not being too critical here, but as a potential customer, I am sure worried if similar delays in getting quick and professional quality customer/technical support from your company, or unforeseen bugs are found...
Please know that almost everybody has a similar, and very bad, unprofessional experience with TBS, especially in its initial stages of development which unfortunately carried on for years. That product owner never really learned from that experience. He remained unprofessional and his careless/carefree attitude remained unchanged. Rest is history in their case...
hence we look at your product with some positive expectations.
P.S.:
If you feel that our concerns are too hard, then please check the time of all our concerned posts and know that everyone could be well frustrated because nothing is getting solved or none of our queries are getting answered.
On the other hand, so many queries and concerns show that we all are really very interested in your product, and that should come across as a good news to your company. You can look at it both ways and do something fast to correct the problems...
Thanks
Most of our support problems are caused by internal communication issues and time differences between the UK and China. We have put measures in place to improve that situation, our aim is for the support to be top class just like SC3, so let's see if we can get some quicker, faster replies now for this thread, and get some confidence back for you.
srb888
Elite Member
- Jul 30, 2008
- 3,304
- 5,290
Will try to explain more clearly:
- In WHB, under Content Software, I clicked on SpinnerChiefIII Download link...
- That action began downloading the software. Now I want to know where does it downloads the software? In which folder/etc on my harddisk drive (HDD)...
- The download obviously stopped without installing the software. Now I want to know how can I remove that partially downloaded software from my HDD, because I want to release that space and also because I do not wish to keep any software on my HDD which could be unsafe as it cannot be checked through AV software, and because unless the software installs and works, why keep it or its pieces on the PC?
- If it installs and works, then fine! I can test it then, but it frustrates with sudden and silent stoppages, and also because the downloader/installer doesn't give any popup window intimation about the process.
for any GUI programmer, it's easy to insert MsgBoxes at appropriate places, and convey the progress to the user. Indeed, that's the an important part of whole idea of GUI programming. At least I learned that way when I was working on Sybase/Oracle and different frontend GUI tools/apps like Powerbuilder, etc. during the early 1990s... I guess the same practice is still observed.
If you notice other downloaders or installers in progress, you'll see that they give some indications of where the process is, and at the end there is a MsgBox stating the status.
Of course, WHB shows the %age completion, but doesn't give us any indication at the end (in case of unsuccessful installation at least) that the installer failed and it's rolling-back the installation or is keeping the downloaded part for any further action on it. Give us a couple of command buttons to either keep it going for a later date, or remove the downloaded part... That choice is a must, I believe.
HTH
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ihatecaptcha
BANNED
- Jul 31, 2010
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my Whb wont connect on the server.Please fix this.
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