@edulf
@scoobeigh
I don't like going back on any guarantees, and any refund requests sent will be dealt asap. You have to understand however, if a bunch of people asking for refunds at the same time, it becomes a little bit difficult to manage. Think of the stock market crash / margin call. You can't process them all at once, until the reserves are packed again.
The reason we've offered you to chargeback, and thereby harm our PayPal reputation even more is because PayPal doesn't let you refund if there is not enough money is in the account. Hold tight.
@friends
Please schedule yourselves in for a Teamviewer session, you can send a PM on here or to
[email protected] and I will get most of your issues fixed. I do personally apologize for the delay in updates, our existing dev team has encountered some issues, but this has now been rectified.
If you can be patient, a little longer I assure you that everything will return back to normal VERY soon. Regarding scheduling etc, sometimes we have prioritize certain things over others subject to the resources available.
Remember to read our FAQ: http://pinpioneer.com/faq a lot of simple issues can be remedied by that and keep your delays at 260-320 for now due to the 15 pin limit set upon by Pinterest.
Thanks