Permanently Closed Marketplace Sales Thread
- Thread starter ugjunk
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ugjunk
Elite Member
- Jan 1, 2011
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Their are no more $10 of recurring discounts available at the moment.
Already took care of it.
Hmm....very impressed and surprised I haven't seen this thread before. I'll cancel my current provider in a few days (invoice day is Sunday), and be in touch. Cheeky request for any offers or discounts*?
*Typical BHr
Would be glad to have you as a customer. We do have some crazy new deals:
http://poweruphosting.com/windows-vps-server-new-deals-blackhatworld?deal=bn01&pk_campaign=New%20BHW%20Deals
I used this service in the past and just came back recently because of a promotion. It doesn't seem as fast as it was when I used it before with the same specs. I have to assume they are spreading things a bit thin in order to give such a low price. I guess I can't blame them. It's just $17 the first month. I guess maybe after this month when a lot of people leave it will likely get better.
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Hello, I am still waiting for my refund. I have used your service for only 7 days and it crashed my website, with all my data is gone and in your banner shows 7 days money back guarantee? and you're making an excuse of your TOS. From what I see with any other companies, when you mention 7 days money back, it should be 7 days money back. I want my money back.
ugjunk
Elite Member
- Jan 1, 2011
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Would love to see you as a customer in the future
It's $10/month for upgrading to 1000 Mbps network port
Credentials already emailed.
How do I continue to run the software even if I logOFF the Remote Desktop? Anyways, I already figured it out.
Great! Let me know if you still have any questions.
Credentials emailed.
ordered
Transaction ID: *35860D
cheers
Credentials emailed
We were already talking about your issue via ticket but since you wanna make it public, I will post everything publicly as well.
#1 We never offered 7 days money back guarantee on our VelociRaptor Range of series, it's 72 hours and it's clearly mentioned on the website's Terms of Service, if you have failed to see that then we can't be blamed since a lot of customers try to take unfair advantage by asking for a refund on the last date.
#2 The 7 days money back guarantee was on Hyper-V Series but that was dropped to 72 hours as well but talking about this doesn't make sense since you never bought this plan
#3 We offered you website transfer, cPanel license and spent countless hours on your database fixes which was created by you.
#4 Even though you don't qualify for any kind of refund, we still offered you 50% refund but you rejected that offer which clearly shows you motive of purchasing it for 7 days (You failed to read the TOS) and use the service and then ask for a refund on the very last day.
#5 You started threatening us about PayPal dispute, which automatically makes you qualify for all your service termination and no refund at all but we still offered you 50% refund on your initial amount without terminating any of your services as of now.
#6 You were abusing all the system resources but we still didn't suspended your services instead we tried to help you out on a working solution.
If you still want to accept the 50% refund then please let us know or you can use the service for a month.
Thank You
I tried not to elaborate every detail because I respect your growing company. What do you mean "a lot of customers try to take unfair advantage by asking for a refund on the last date." FYI. We have hosted our websites with the 5 biggest and the most stable hosting provider in the market today and we have stay with them for 2-3 years without any problems or server issues even on shared hosting, VPS and Dedicated server until now and we have venture to use your service for 2 of our main money site because it has a lot of positive feedbacks here in blackhatworld and on the first few days I can personally recommend that you have assisted us very well in terms of file transfers and private name server updates and etc and I highly appreciate it but what bothers me the most is that within 7 days my website database was crash and all the files are gone and even the recent order purchases from our customers are lost and I was advised by your chat support team that all the database was corrupted because of system overload and you do not have automatic backups for VPS and you just used the backup of my previous hosting to make my website live and forced to upgrade to dedicated and Velo 8 inorder to make my website live. We do not mind paying $150 a month for the vps if you have automatic backup because your customer support said to me if my system overloads again then your website will crash and your database will be corrupted again at the end you do not have option but to upgrade to dedicated server which cost $270. Which is weird because we only have 2 main money site which have 5000 products total and almost 150-200 visitors a day and how come the server overload and how can I consume so much resources for that.
As a Professional it is not our nature to threaten because we tried to talk to you in a good way but it seems you are hard to deal with in this kind of situation then I said it is best to settle this on issue on PayPal and you said go ahead. The reason why we are not satisfied with your service because we are afraid that in the future all our hard work will turn into nothing because in just 7 days our money site database was corrupted which is a nightmare for any website entrepreneurs most especially there is no automatic backups and if our database is gone will you take the responsibility. Good thing we have backup of our files from our different hosting provider and after this incident we have immediately transferred the dns nameserver back to out original hosting provider. We do not mind paying a higher vps if its worth it but within 7 days my website crashed that could be a frightening. I would also like to give credit to the technical support team for doing their best to help me in every way.
As a Professional it is not our nature to threaten because we tried to talk to you in a good way but it seems you are hard to deal with in this kind of situation then I said it is best to settle this on issue on PayPal and you said go ahead. The reason why we are not satisfied with your service because we are afraid that in the future all our hard work will turn into nothing because in just 7 days our money site database was corrupted which is a nightmare for any website entrepreneurs most especially there is no automatic backups and if our database is gone will you take the responsibility. Good thing we have backup of our files from our different hosting provider and after this incident we have immediately transferred the dns nameserver back to out original hosting provider. We do not mind paying a higher vps if its worth it but within 7 days my website crashed that could be a frightening. I would also like to give credit to the technical support team for doing their best to help me in every way.
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cypherslock
Junior Member
- Mar 4, 2008
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I was advised to get VThree and have done so, to run GSA+CB+Magic Submitter and Market Samurai. Frederick was more than patient with my questions (this is new for me) and even worked out a plan to get me off my current webhost with another smaller VPS. Excellent experience so far.
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webhostingproviders
Elite Member
- Aug 8, 2013
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I am interested in your affiliation program, can you tell me what is the maximum you offer to an affiliate once someone signs up ?
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