They owe me over $11,000, and I have been waiting for payment for just over a month now.
Originally, they asked me where my traffic was coming from, as according to them only a very small percentage of my signups (around 2%) were logging in to their accounts, so this raised suspicions. At least this is what they told me.
I first explained that all my traffic came from legitimate sources: search, display and contextual. Then I also provided as much information as I could to support my claim, which even included login information to a couple of my advertising accounts.
For those accounts that I felt it was just too sensitive for me to share login info with them, I offered to do a GoToMeeting so I could show them, and they could see, in real time the other sources of traffic I used. They didn't trust me with simple screenshots. I have not heard back from them about doing this.
I have been very cooperative and totally transparent, and yet they have never communicated via email. If I didn't know the owner, whom I have harassed on Skype, I would be even more lost. Every time I ask about the situation, all I get from him is that they are still "investigating" and that they will get back to me but can't give me a time frame. I recently pleaded for better communication and for them to let me know if we could talk things over to resolve the issue, I said I was even willing to compromise some of my earnings so I could at least cover my costs, in the case they were not able to pay the full amount for whatever reason.
I must admit my disappointment so far in the way they are handling this and at the lack of clear communication. And in the meantime I am several thousand dollars down. I did put a lot of energy, time and money into this because I saw potential in it and because I trusted the people I was dealing with.
I know that it would not have been their intention to scam people. Knowing the owner I know this is a genuine venture, and that their intention was definitely to make this work. They haven't set out to scam anyone. Maybe they are having cash flow issues or other issues, but if they don't communicate with their users, then is no surprise that their users will make their own conclusions about what is going on.
I hope they are able to recover, so we can all continue benefiting from what is potentially a really good opportunity for everyone involved.