Question: Recovering Lost Files

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I know this isn't the right forum for this, but I'm hoping someone can help me out.

I deleted a word document and emptied the recycle bin before I realized I needed it. I purchased Ontrack EasyRecovery software, but the documents I "recovered" are nothing more than a mix of numbers and letters. Help!
 
Technically it is still there on your hard drive - but if the Recovery software you purchased already recovered what it could and it didn't find that file, chances are it would be pretty expensive to recover the file - it would likely take a professional to manually try and recover it and even then, there's no guarantee. The more you use the hard drive after deleting it and before recovery reduces the chances of successful recover, even by a professional.

Sorry for the bad news, but unless you're prepared to pay a good amount of money, or someone else suggests other software that may be more successful for you, the file is probably gone.
 
Search for AutoRecover Files Yourself.

In Word, go to Tools, then Options.
Under the File Locations tab, double-click AutoRecover files and make a note of that path location.
Click Cancel and Close.

Open up that folder in My Computer or Windows Explorer and search for any .asd files. (Or another way to do this would be to run a search similar to step one but with *.asd instead of *.doc)


If you have Word set to automatically back-up your documents, there's still a chance here. Check the original folder for any .wbk file.
In Word, click File, then Open.
Navigate to the folder you think the file used to be located in and make sure All Files *.* is selected.
Are there any .wbk file there? Select it and see if it's what you're looking for.


Still No Dice? Send Out A *.wbk Search Party.

This step is the same as the first search party step, but now search for *.wbk files. You might find a few. Open them up, one by one.


Or, Search Your Temporary Files.

Again, this is like step one. But search for *.TMP files this time. You'll come up with a lot, so change the When was it modified? to the last week or so.


Or Search Even More of your Temporary Files

Some temporary files like to be unique. Search for those with ~*.* this time.


Open Up C:\Documents and Settings\*USERNAME*\Local Settings\Temp

This is a hidden folder, so you'll probably have to use Windows Explorer. Hit Start, then All Programs.
Go to Accessories, then Windows Explorer. Navigate to that folder, where *USERNAME* is whatever your computer calls you. Do you see your document in that folder?

Taken from: http://www.hackcollege.com/blog/2007/10/17/10-ways-to-find-a-lost-word-document-doc.html
 
Okay, have you checked if that software you used has a feature to encode or decode recovered files? I am thinking that there's an option to decode that file you recovered so you can bring it back to its normal state.

the documents I "recovered" are nothing more than a mix of numbers and letters. Help!
 
do not download/transfer anything to your hard drive untill file is recovered. i can try to help you.add me on skype.
 
Thanks for the help! Planning on calling customer support tomorrow, as I don't seem to be able to figure this out on my own.
 
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