I was promised to get the report yesterday and still nothing, I was quite patient, as my order was placed on 08.02. but now just got annoyed. I've experienced such a delays before, but in most cases you get some kind of answer or explanation. I think a lot of suppliers have to pass basic customer service test or something and also there has to be some kind of penalty for such a suppliers. At the end of the day, these are our money and we are customers and we deserve to be treated as such.