Let me make this perfectly clear for you: I don't care about your problems. If you can't understand why people are upset, you don't deserve to be in business. You sold people software that didn't work. You sold it even after you knew it wasn't going to work when they received a copy. Stop your bullshit excuses, you've explained yourself enough.
" I have send you my discution with blackhit and you told us before that, that you will not get involved anymore if we have talked with blackhit... well, we did, and we have proved it to you...and you still continue to treat us like scammers ..."
I never said that, not once. I said I wouldn't demand you return every customers money, only those that bought in when the software stopped working that you've already promised refunds. This is the second time you've tried to put words in my mouth, do it again and you're gone. I understand there's a language barrier, but either spend more time comprehending what I'm saying or ask for clarification; don't make up shit and tell me I said something that I clearly never did.
You promised refunds within 2 days, it's been 4. I gave you some slack because it's a weekend, tomorrow that time runs out and you will be banned if you don't stick to your word. You promised refunds, not me. You promised them before I even got involved. Now you're trying to change how you're going to rectify the situation with your customers, and you aren't even talking to them publicly. How about you let everyone know you're working on an update to the software. If they'd rather take the new software, in place of a refund, then so be it. This isn't about making you happy, this is about doing what's right for your customers. If they aren't satisfied with your solution, it's up to you to refund them or be banned. If everyone would rather take the new software upgrade, and that resolves their complaints, then you don't need to refund and you won't be banned. Pretty simple, no?
neneaemy said:
hey, I'm working to an update to the YT account creator. If all is well we will send the update in the next 10 hours... Yes I'm surfing the forum but What can I say more on that thread? I have already stated my point of view... If you read the thread you will see that there are 10 people at most that make all that noise and that are also the only people that asked for refunds... there are MANY more customers that have understood from the beginning how a YT tool work and how we can't give more then few days refunds... no one can, and this is a fact! I have send you my discution with blackhit and you told us before that, that you will not get involved anymore if we have talked with blackhit... well, we did, and we have proved it to you...and you still continue to treat us like scammers ... you have also stoped our hotmail creator thread, that was working fine and we have good revies there and no complain... you want us to pay back a hand of people that don't want to wait few days more and love to flame spirits... they are only 10!! or even less!! I have a list of 140 people that have bought the hotmail and pva creator from us... why don't you see that??? you ask why we are angry and talk like that on the threads??? THAT IS WHY!!! Our names are in the threash because a hand full of people (that are mostly newbs) just feel great to threash an old member here! I didn't want to get this to far but I have talked several times with Damien over time and I will contact him to solve this problem (that is not even a real problem but was inflated to huge dimension ) ... We have paid for the Hotmail thread and you have no complains about it what so ever! Even a guy on the yt thread told that he know that our other software works fine ... so it was not the case to stop it or to write on it that thwy can find all about us on the shit list ... there is no one in that thread that want to complain or refund ...
So... this are our reasons... that is why I don't write on that thread... that thread is an injustice to us! And the dispute is between us and few people...and there is paypal for that... we did not scammed anyone... you did not needed to do that intervention, even if a newb complains to you, we have not brake any rules...our threads are aproved by a great moderator that knows his job... so... you entered in the "game" in force, like you have something with us... I hope you don't have anything against us ... we will deal with those 10 people as we can and in the time we can (you closed a source of money for us that was legit, a week ago ... so in that week we have had paid most of those 10 people already ... so ...it's not enough that our main software don't work and we have no sales...but you killed all our sources of income)
bz said:
You're obviously surfing around BHW and completely ignoring the current shitlist thread. You have 24 hours to keep your promise of refunding or you and your partner will be banned.