Permanently Closed Marketplace Sales Thread

[ugjunk]

No problem. I won't be using the new VPS today anyway. But I hope I get it BEFORE Monday as that will be the time my VA will be using it extensively.

Does the falling short of servers affect the other working VPServers?

No, it doesn't affect any working VPS

Also, we have brand new servers deployed and we are all set and ready to accept new order!!!

 

[HotNiche]

Any discount for HTN clients?

 

[charlie3]

I just got charged again even though I already cancelled. I thought I had cancelled my subscription in PayPal after the first time, but it seems to have gone through again.

I will PM you the Transaction ID#

Thanks!

 

[ugjunk]

Any discount for HTN clients?

Unfortunately we already have discounts for BHW and we can't provide any further discounts, sorry for that. But add me up on Skype and I will see what I can do for you!

I just got charged again even though I already cancelled. I thought I had cancelled my subscription in PayPal after the first time, but it seems to have gone through again.

I will PM you the Transaction ID#

Thanks!

Please submit a ticket via members section.

 

[ugjunk]

We are working on some major changes (migration + maintenance + server performance enhancement) and we have already emailed all the customers about it. So some customers could expect some downtime because of this, we would keep all the customers updated. If anyone has questions then please do not post here and instead open up a ticket.

 

[Run-on-Top]

Ordered a VPS Plan on PowerUp Today on Sunday! A Few hours later i was able to connect via remote! Fast Setup. Thx

 

[veheme]

Opened a ticket with the password inside. Hope everything will be fixed soon and you guys will avoid any major costs so that you could maintain quality

 

[unknown_zero]

Hi, why are you just sending me the new login emails for only 9 of my VPS?
I got 21 VPS with you so please send the rest asap, so my staff can work.

This is not good, you should keep the old VPS up a few more days so we will have the time to transfer some software licenses, etc.

 

[veheme]

Nevermind.

 

[aferguson3]

delete

 

[futurestunner]

i can't even login client area, not even able to reset my password. it say no client found
help me guys

 

[jkwak]

I can't login either I've opened support ticket 2 days days ago but still no resolution.

 

[StreamlineWeb]

Has anyone else noticed that they cannot connect to their VPS? Apparently there's a server move going on, but I wasn't informed of the schedule. Very, very disappointed.

I expect to be given proper notice of such events so that I can make other arrangements, grab data that I will need in the interim, and properly shut down my tools to prevent database corruption. I will give the management the opportunity to explain and make ammends, but as of this moment, I'm considering switching providers.

 

[DoubleUp]

Has anyone else noticed that they cannot connect to their VPS? Apparently there's a server move going on, but I wasn't informed of the schedule. Very, very disappointed.

I expect to be given proper notice of such events so that I can make other arrangements, grab data that I will need in the interim, and properly shut down my tools to prevent database corruption. I will give the management the opportunity to explain and make ammends, but as of this moment, I'm considering switching providers.

They apparently sent emails out to everyone. I know i got mine.

 

[StreamlineWeb]

That's good. I hope my case was an anomaly.

They apparently sent emails out to everyone. I know i got mine.

 

[ugjunk]

Ordered a VPS Plan on PowerUp Today on Sunday! A Few hours later i was able to connect via remote! Fast Setup. Thx

Thank You and glad you are loving it

Opened a ticket with the password inside. Hope everything will be fixed soon and you guys will avoid any major costs so that you could maintain quality

I think your VPS is already migrated!

Hi, why are you just sending me the new login emails for only 9 of my VPS?
I got 21 VPS with you so please send the rest asap, so my staff can work.

This is not good, you should keep the old VPS up a few more days so we will have the time to transfer some software licenses, etc.

All of your VPS is taken care off

i can't even login client area, not even able to reset my password. it say no client found
help me guys

Hey Mate, please PM ME your email address so that I can locate your VPS status

I can't login either I've opened support ticket 2 days days ago but still no resolution.

Hello, please PM ME your email you have used to register with us.

Has anyone else noticed that they cannot connect to their VPS? Apparently there's a server move going on, but I wasn't informed of the schedule. Very, very disappointed.

I expect to be given proper notice of such events so that I can make other arrangements, grab data that I will need in the interim, and properly shut down my tools to prevent database corruption. I will give the management the opportunity to explain and make ammends, but as of this moment, I'm considering switching providers.

Hello, we have been emailing people from past 2 n half weeks. We sent out over 10 emails during those past 2 weeks that we would be migrating and I constantly provided updates. Also, I and my staffs are constantly replying to all the tickets, infact I have started tweeting as well so that people can stay aware about each and every move.

Please make sure to check your SPAM folder.

They apparently sent emails out to everyone. I know i got mine.

Yes we did like you said

That's good. I hope my case was an anomaly.

I think the emails we sent you probably landed on your SPAM folder, nevertheless, please send me your email address and I will update you your migration status.


EVERYONE ELSE:
The migration is 80% completed and we have successfully migrated them.

The servers and network are a lot more faster than before (Please make sure to pick the correct testing servers or else you will get weird results). For the rest 20% we are still actively working on the migration. We soon have something special for everyone after the migration so stay around and I will update everyone.

Also, I have been constantly tweeting as well so make sure to follow me on Twitter:
https://twitter.com/#!/PowerUpHosting

 

[Riseing]

I'm still one of the unlucky bastards that has not been migrated. Hope this gets resolved soon, I was in the middle of a campaign. =(

 

[ugjunk]

I'm still one of the unlucky bastards that has not been migrated. Hope this gets resolved soon, I was in the middle of a campaign. =(

Hello, Please PM ME your email address and I will move you up and get your VPS migrated first

 

[futurestunner]

got my VPS back with all data. Thanks UgJunk for this fast support and quick resolution.

 

[StreamlineWeb]

UgJunk... I'm done. I'm cashing in my chips.

I am probably just a customer who fell through the cracks, and maybe 99.9% of your customers weren't as affected by this migration, but in my opinion this has been an absolute comedy of errors. I've literally moved entire server rooms in less time than this, and with 0% data loss. Here comes my rant... close your eyes if you're sensitive, kids. But if I were shopping for a VPS, I would want to know the good, bad and the ugly. Here's the bad and the ugly:

I received an email a couple of weeks ago about this server migration. The email gave me a head's up, but did not mention a date or time. It also lacked other important facts I require, so I immediately replied back asking for more details. I get a response from UG saying (and I paraphrase) "Don't worry, that was just a preperatory email. You'll get another one to tell you exactly when your VPS is going down. And just send me your password over Skype so that we can make sure the migration goes smooth when the time comes." So I sent my password via Skype. Cool.

Fast forward to Monday, 2 days ago...

I can't login to my VPS. Hmm, bummer.. maybe I had too many threads running in GSA and they shut me down? Not likely. Maybe it crashed? Not likely... hmm, oh well, probably a DNS glitch? Nope, it's resolving.. odd... Oh well, I'll check again tomorrow.

Tuesday... still no VPS. So I file a ticket and wait... in the meantime, I reply to an old email thread between UG and myself. He then informs me that the migration is underway, and my password isn't working. He says it would be faster at this point to just get a new VM. Um, excuse me? /rant on

What a fcking pain in the ass it is to reinstall a bunch of SEO tools that all require manual licensing changes. Bookmarking Demon, Ultimate Demon, Scrapebox, GSA, etc.... really, I already went through this when you guys had to deploy me a new VPS a few months ago because of a strange networking issue. Not to mention I don't have recent backups (I thought I had more time! I thought I would get a 'heads up email!') of my projects... so bye-bye to my latest live URLs. Bye bye to 1 week of link building work. Fck me.

/rant off

So I tell UG just to use a boot CD to blank the admin password for my Windows 2008 installation. I used to do this all the time, it's easy, and it takes about 5 minutes. That was 8 hours ago. So I email support to get an update. I get this awesome email this morning:

"Unfortunately the backup of your VPS has a corrupt filesystem and it's not booting. I've tried several times running system restore tools from microsoft but they are not working since it's a virtual hard drive. I can deploy a new VPS for you if you'd like ASAP so you can start restoring your files form your backups.

Please advise if you want me to re-deploy this so I can get to it immediately.


Thanks and have a good day!"

*eye twitch*

*UPDATE: UG took the time to speak with me over Skype, and he's in the process of making my problem go away as best as he can. While my experience DID happen, he's doing everything a human being can to make me happy, and I appreciate and recognize that.