Permanently Closed Marketplace Sales Thread

[guerillablogger]

hostwinds says unlimited bandwidth and disk space but when my site receive 1-2k visitors per day they terminate my account for too much resource usage and i read lot of complains about this hosting

 

[DoorKnocker]

will i just bought a vps lets see if its good or not,, im gonna post my honest review after a few days

 

[therage]

I really wanted to find a service provider for a small time project setup I wanted to do, BUT I still see that issues are going on with this company. When this thread makes HostGator look like a clean saint, you gotta come in and voice your opinion and start asking questions.

1. If downtime is still a issue, can someone please specify this other than OP? I want clientele feedback on the current situation, NOT fabricated lies to increase more sales.
2. You stated people would need a small VPS for 400k Visits incoming per month, what about 5M visits per month? Small army of dedicated servers?
3. Do I get compensated for downtime at all? Errors are compensated to? Do I need to go as far as make a shit list thread if HostWinds blames me for THEIR known problems?
4. I'm very picky about what provider services me, so I have to ask this last question: Your VPS has a quick installation for WP sites and MYSQL at NO EXTRA COST?

By the way this thread is going, I am more than likely going to be judging harshly and sharply any errors, downtimes, wait times, service, etc. Makes me thankful that I don't get sucked up in this "grandeur" that they put on. Makes me think that people are just in it for the pennies ...

 

[Hostwinds]

hostwinds says unlimited bandwidth and disk space but when my site receive 1-2k visitors per day they terminate my account for too much resource usage and i read lot of complains about this hosting

We would never terminate an account, we would only suspend your account, and we do not even think about suspending a client unless they have received at least 5 warnings, with no response back at all. We are a very open understanding hosting provider, and we understand that sometimes your website uses more resources than expected, we are find with this, however when a client is repeatedly warned, and then does not even botehr to respond to our warnings, we may at that time be forced to suspend that client's account in order to protect the other client's on that server.

Also every website is different ,1-2k hits a day on a video streaming website with hundreds of plugins is different from 1-2k hits a day on a normal wordpress or static HTML site

will i just bought a vps lets see if its good or not,, im gonna post my honest review after a few days

I am looking forward to your honest review! Please let me know if there is anything at all we can do to assist you

I really wanted to find a service provider for a small time project setup I wanted to do, BUT I still see that issues are going on with this company. When this thread makes HostGator look like a clean saint, you gotta come in and voice your opinion and start asking questions.

1. If downtime is still a issue, can someone please specify this other than OP? I want clientele feedback on the current situation, NOT fabricated lies to increase more sales.
2. You stated people would need a small VPS for 400k Visits incoming per month, what about 5M visits per month? Small army of dedicated servers?
3. Do I get compensated for downtime at all? Errors are compensated to? Do I need to go as far as make a shit list thread if HostWinds blames me for THEIR known problems?
4. I'm very picky about what provider services me, so I have to ask this last question: Your VPS has a quick installation for WP sites and MYSQL at NO EXTRA COST?

By the way this thread is going, I am more than likely going to be judging harshly and sharply any errors, downtimes, wait times, service, etc. Makes me thankful that I don't get sucked up in this "grandeur" that they put on. Makes me think that people are just in it for the pennies ...

I am glad you came here to voice your opinion, now let me answer your questions


1) Well seeing as I am the OP, I don't think I'm eligible for this one, maybe someone could come in and clear things up??

2) This question is not really answerable there are too many factors at play especially when you start talking about millions of visitors, some factors that I would need to know in order to suggest the best solution for this situation are:

Type of Website?
Database Driven?
Unique one hit visitors? Repeat Visitors?
Average Time on Site?
Video Streaming?
Geolocation of the Traffic?
Engine Behind the website?
Any special backend systems that the site is reliant on??


And that's just to list a few that come to my head.

3) Yes we absolutely would compensate you for downtime, anytime we don't hit our 99.9% guarantee, you will get that entire month free.

4) Our VPS by default is just a linux VPS no special addons, however if you purchase cPanel for only $13 a month + Softaculous ($1.50), then you will have all of the tools you require with 1 click wordpress installs and setups


Please let me know if you have any more questions

 

[macdonjo3]

Fast support.

I sent a ticket at 15:28, received response at 15:29.
I sent a reply at 15:31 and received a response the same minute, 15:31.

Average response time is half a minute.

 

[kimomalcolmx]

is Hostwinds down AGAIN? I am having problems with all my sites, for some months it has been going great but now 2 days in a row I am having 2-3 hour downtimes, I have submited a ticket but still no response.

 

[Hostwinds]

is Hostwinds down AGAIN? I am having problems with all my sites, for some months it has been going great but now 2 days in a row I am having 2-3 hour downtimes, I have submited a ticket but still no response.

We had approx a 1 hour downtime on one server yesterday, can you PM me your ticket ID, we havent had a ticket go over 5 minutes for a response time in months


--Peter

 

[safex]

Is BHW still on Hostwinds Server? Any Mods Reviews about Hostwinds will be great.

Because for me Server is Down for 1 hour 30 minutes in last 2 hours. So what I assume BHW is not on Hostwinds??

 

[aldragon]

Hostwinds is a BIG SCAMMMMMMMMMMMMMMMMM they said my VPS run out of memory for less than 1k visits a day, they want to take more money from me, they wont.
SCREW THEM

 

[Darius Arsalan]

I'm one of the Happy customers who use Hostwinds for more almost 1 year now.
I know about hostwinds also from this forum.
Maybe this thread I'm not sure.

Today they just offer 50% DISCOUNT again and existent customers also can redeem it.
Last year the offer is not for existent customers.
Today is different and I'm happy for the change.

Their support team also respond so fast. Not sleep maybe. :-D

 

[TheRealRazzy]

Dang, right when I had to do something in my hostwinds account the homepage is down lol

Oh well, I guess I have to wait a little bit


Note: my site is still up, just their page is down. Nothing to worry about




Edit: they were down for roughly 5 minutes. That's why I love hostwinds

 

[theorbital]

Just got a coupon from hostwinds about free upgrades. There was some confusion on my part and I bought the wrong thing. Got on live chat and they fixed it right away. Their support has always been top notch at fixing things when they go wrong and making things right.

The one gripe I might have is they offer too many coupons and special deals that it makes billing a bit complicated but they always seem to make it right in the end.

Thanks hostwinds.

 

[safex]

Last 3 Days..Almost 2-3 Hours Daily Down Time..Customers are calling every single hour and yelling.Now I am Seriously thinking to select another Provider..Guys any ALternate GOOD Solution? Where to host?

 

[netkam]

I will tell you my personal, unbiased experience with the company, and why I think this is a great service.

I have been using hosting services for exactly a year (since January 2012), and I can truly say that I am very satisfied with their services, not to mention the great price-quality relationship that certainly makes it stand out from the crowd. I have no less than 60 Wordpress websites, and this is why website speed is vital for me - I must say that all of them run very fast. Before I found Hostwinds, I have tried several different VPSs and they were not only slower compared to Hostwinds, but significantly more expensive as well.

In addition to providing fast and reliable services, Hostwinds is also great at stopping DDOS attacks. These attacks can be a real issue for a webmaster, and having a reliable service provider that stops them in real time is essential. I must say that Hostwinds has recently stopped a DDOS attack to my VPS, and I am very grateful for that.

Customer care is also highly important, as the hosting company must take care of an issue as soon as it arises. I am very satisfied with the customer care services provided by this company, as they are not only fast but also reliable and professional. Based on my personal experience, the average response time for a ticket is 4 minutes, which is extremely fast - an important detail for any webmaster concerned about the efficiency of his website(s)!

Last, but not least, I must also mention that I have a very high uptime on this server, and here are my ratings for the company:

Support: 10/10;
Uptime: 10/10;
Price: 10/10

 

[Known]

Can you please respond to my PM. Thanks.

 

[blacktrilby]

The monthly vps code doesn't work anymore otherwise I would order.

 

[awsomnick1]

Wondering why the Annual hosting code doesn't work anymore.

 

[veheme]

Wow, seems to be a LOT of negative reviews and a LOT of positive reviews on this thread. Confusing.

 

[Hostwinds]

Wondering why the Annual hosting code doesn't work anymore.

All of these coupons are working and reactivated!

--Peter

 

[allemu]

Honestly, this guy is really helpfull. Always try to answer my question and the best answer that i really love is "we always welcome you in hostwinds family". I love the support, keep up the good work.