I have the Question... You have the Answer ?

[Bobster0007]

Lets say youre trying to sell something to someone. Or just an important conversation. You have to ad lib (think on your feet). Maybe you get an Objection.
Do you say to yourself quietly and quickly "in your minds eye" the exact worded response before you say it out loud?
Remember that you need to have a smooth conversation that sounds natural so you cant pause too long.
Or do you just start talking and hope the words come to your brain and out of your mouth as you are speaking?
Remember, the person you are talking to is not your friend and you only have one shot to accurately express your self.

 

[d4l1t0s]

Usually , when I talk to people ( business or normal relations) I can think 5 steps ahead of them , so I actually know what may their answer will be and I have an answer that will lead to the answer that I want no matter what their initial answer is ...
I don t know if it is clear , but 99% of the time I make them say what I want to hear ...

 

[Techxan]

I always think the sentence in my head before I say them. I was told at a young age that this was important, because you are judged by the words you use and people will remember stupid and bad things you say better than the good or proper things you say. Since I have done this since I was 7 it seems quite natural to me to do it. In fact I do it to this day with every sentence I say, and still manage to stick my foot in my mouth on occasion.

One thing I do tho, is have a set of pat responses that I use often, especially if I am talking about something I have had time to research. You should be able to predict the general questions that will come your way, and have a few ways of dealing with them.

if they stump you, tell them so and you will get the information them they need.

 

[Bobster0007]

Thaks guys i appreciate that. Anyone else Please???

 

[crashdi]

the words think me....i just say what ever comes out of my mouth

 

[Bobster0007]

the words think me....i just say what ever comes out of my mouth

Using that tactic, do you think you are very successful in selling anything including yourself? We are selling something almost constantly. Do you think there may be a better way to get what you want? Or is your brain so fine tuned that you are satisfied with your results?

 

[Bobster0007]

Come on guys, I know some of you kool dudes have some brain cells left!

 

[crashdi]

Using that tactic, do you think you are very successful in selling anything including yourself? We are selling something almost constantly. Do you think there may be a better way to get what you want? Or is your brain so fine tuned that you are satisfied with your results?

it depends on the situation.
i did my Bachelor of Business Administration in marketing, i had to make a lot of presentation that time. Never had the time to think, because i had to defend my position every 30 seconds.

you can't ever pre-think every thing...but the portion you do it will defiantly give you a lot of advantages.

*in email, text or IM you can put a lot of thought, but i still don't understand how can people think before saying every sentence in a face to face conversation.

i regrade not being able to think few steps ahead in any communication...because there always is slip of tongue

 

[Nigel Farage]

If you have the ability to see yourself and your product/service like your customer sees you and your product/service, you already know what their "objection" (really the best word is either "question" or "concern") is going to be before they say it, because if you were them you'd have the same reaction.

If I haven't anticipated what they might say, it's almost always because:
1) They didn't communicate their concern clearly, and so what I need to do is get clarification, or
2) I didn't understand them completely, and so what I need to do is get clarification.

Sales isn't rocket-science. When selling someone a used car, they do not ask about that car's impact on the quality of the insulation in their attic, and other "from way out in left field" responses. And if you don't anticipate they are going to wonder about gas mileage, financing, down payment, past wrecks & maintenance, etc... they you haven't any business selling anything, and would be better off working the fryer at Red Lobster.

The notion that you have "objections" and that you must "defend" whatever schtick you are laying down is completely stupid. I make a regular practice of identifying sales people that regard the relationship between sales person and buyer as a hostile one, where they "defend" against my "objections", etc... and I get rid of those dumbasses ASAP. I haven't got time to talk to idiots. There are WAY to many options out there and having to do business with a retard is a curse that keeps on cursing forever. It's best to ID these people quickly and severe all ties as fast as possible.

Here's one:

Like, the marketing "professional" from a local TV station that, when you run a Google search of her name, does not appear anywhere on the TV station's website, nor on a Linked-in profile, or Facebook, or anywhere else, and she's been employed there for about a year. Anyone stupid enough to do business with this dumbass? Beyond that, I have to conclude her boss/supervisor is also incompetent.