portalweb
Supreme Member
- Jan 7, 2010
- 1,435
- 579
I ordered 2 days ago. No account setup. I sent you message through your contact form. no reply. I check my spam emails also.
SO i canceled by subscription. and requested refund. Please issue me refund. My Transaction ID: 84219478K42560635
You disputed it via Paypal instead of waiting for me to take care of it. In that case, you won't see the refund until few days later, as it's up to Paypal to sort out the mess because of the dispute.
See details from Paypal:
Code:
The funds are not available while this transaction is being reviewed (Unique Transaction ID # 3E932111T75889002)
Original Transaction
Date Type Status Details Gross Fee Net
Jul 28, 2011 Recurring Payment From xxxxxxxxxx Held Details $10.95 USD -$0.73 USD $10.22 USD
Related Transaction
Date Type Status Details Gross Fee Net
Jul 30, 2011 The funds are not available while this transaction is being reviewed
PlacedPayPal has placed a temporary hold while we're reviewing it. We'll contact you shortly with further information.
PayPal has placed a temporary hold while we're reviewing it. We'll contact you shortly with further information.
... -$10.95 USD $0.73 USD -$10.22 USD G ELAVENIL
Total amount: -$10.95 USD
Fee amount: $0.73 USD
Net amount: -$10.22 USD
Date: Jul 30, 2011
Time: 22:52:42 EDT
Status: Placed
PayPal has placed a temporary hold while we're reviewing it. We'll contact you shortly with further information.
Subject:
You have sent $10.22 USD to xxxxxxxx with PayPal
In my earlier post, my full rack cabinet at the data center went off-line for more than 8 hours due to the bad Cisco switch. I believe that is where you were caught in that situation. My apologies for that (2nd time as mentioned earlier here).
My advice for you (and others) - please do not use Paypal as the first resort when dealing with issues. Contact us directly - as we always respond to emails/PMs (which I did not get any of it from you here). Using Paypal as the first avenue would cause problems for everyone involved - which is not a good idea.
If you change your mind..just let me know.