Dear BlackHatWorld community, & existing and future customers...
Allow me to express my sincere apology for the disruption in providing quality customer service. Unfortunately, I have had the misfortune of having two different immediate family members admitted to two different hospitals. This has worn me very thin and again, I apologize for my lack of communication lately.
To rectify this situation I have hired on a new Account Manager, Jonas Wilson to provide support to our clients. He will be on BHW as "TheProxyDepot" and will also be able to respond to your support emails, always within 24 hours.