sirtokealot - This Scumbug needs a refund since he didnt read the rules!

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extremephp

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The person I am talking about is :

http://www.blackhatworld.com/blackhat-seo/members/130673-sirtokealot.html

The Story :

The guy messages me some days back asking me about the Whole rundown on how to use Facebook vouchers to advertise!

I never gave it a reply, and ignored his PM as I do to many, which asks me "HOW TO USE IT" which they obvisouly want to get spoonfed instead of grasping it logically.

After a few days, the guy PMs me again, asking the price for 5 Facebook Vouchers! I replied him with the amount and also asked him to include the PP fees.

He paid me without the fees, and I refunded it, and he paid me again,the right amount!

I handed over the vouchers!

Next day, He PM me back asking, the accounts need a CC or PP to get it activated!

I said him, that the only way, and that is how it is!

He tells me that he wont have a way to use it, and hence need a refund!

Said him that, there is no refunds, after the coupons are handed over!!


Now the guy points to his first PM, and says that, He asked me all those at first, and since I didnt reply, it was my fault that he cant use it! (Thats what he meant!)

I replied him that, All such pms are usually ignored, and you should have read the sales pitch, which clearly stated all those!

He opened a Paypal Dispute, and Left me a negative Itrader.

The Itrader says :http://www.blackhatworld.com/blackhat-seo/itrader_detail.php?ir=14782&u=142602
where I faked nothing, and didnt really scam any one!

It is the only 1 negative out of 40!!

So, I would like some mod look into it, and kick these people, who never read the things written, and juges the things themselves, and later complain about a delivered product!

I can sure disclose the conversations, if that is needed!


~ExP~
 
I think you speak about this thread:
Code:
http://www.blackhatworld.com/blackhat-seo/buy-sell-trade/246465-adwords-vouchers-50-75-100-50-75-100-50-75-100-facebook-50-paypal-only.html
And I see this on your Original first post:
Code:
Details about the vouchers are:
- Credit Card Required For Activation!
For me you are on your rights.
You have my supports.
 
I think you speak about this thread:
Code:
http://www.blackhatworld.com/blackhat-seo/buy-sell-trade/246465-adwords-vouchers-50-75-100-50-75-100-50-75-100-facebook-50-paypal-only.html
And I see this on your Original first post:
Code:
Details about the vouchers are:
- Credit Card Required For Activation!
For me you are on your rights.
You have my supports.


Exactly! :)

I forgot to include the thread link in the post! :)

Thanks for adding it up!

~ExP~
 
Ya, I already read the post in your sales thread. I will wait for his reply for one more day , before initiating any action.
 
Uh! Yet another moron trying to be a better moron.
Hope u can get the itrader thingy sorted out by BHW staff...its really hurting
to have negative itrader sometimes...hands down, I support u :p
 
Ya, I already read the post in your sales thread. I will wait for his reply for one more day , before initiating any action.


Thanks BB!!

In the end, If this ends with right in my end, I would like to get his 'Cry' and 'Itrader' worked on, since It was he who omitted reading the thread which did say all the things!

Thanks again BB!

~ExP~
 
Uh! Yet another moron trying to be a better moron.
Hope u can get the itrader thingy sorted out by BHW staff...its really hurting
to have negative itrader sometimes...hands down, I support u :p


Thanks for the support! :)

Time for people to read the rules, before buying something! :)

~ExP~
 
extremephp - I am 100% behind you, but to save yourself you could simply create template answer and Q&A page for your service, otherwise you are asking yourself for more trouble, as ignoring PMs is not really best option mate :)

Just friendly thought.

BTW: contact admins about Itrader as it is nasty ;)
 
what a tool. hope you get the itrader thing sorted out.
 
Sometimes you have to put the fine print in large bold font. Some people just don't get it. Good luck bro.
 
I am going to play devil's advocate and say your problem has its roots in this statement.

and ignored his PM as I do to many, which asks me "HOW TO USE IT" which they obvisouly want to get spoonfed instead of grasping it logically.

I have written quite a few guides as a technical writer and if your customers are giving you that feedback, then your content needs better explanation. In short, customer support levels are the barometer to your product. What might be obvious to you (because you can do it with yoru eyes closed) might be confusing to others, especially if you have explained it poorly.

Here is something you can try - at the start of the chapter (or whatever) give a summary (about a paragraph).

In this section we are going to ...

To complete this section you will need xxxx and yyyy before you get started. You will also set up zzzz in step 4 ...

Images are also fantastic as people learn from seeing (a picture is really worth a thousand words).
 
1 neg out of 40 = the problem is not with how the instructions were written.

I side with extremephp.
 
I hate people like this. On one of my sites, I ask people in bold letters to read my FAQ, and when they don't and start screaming scammer... It pisses me off.
 
Thanks for all the support guys!

The reason I dont really give an ABCD guide to people is, If I ask them to make multiple accounts to just run on the voucher money,(thats Blackhat) and if the accounts get shutdown(Yes, Some accounts may get caught), They would just come back and shout that It was me who said to do that, and I am the culprit and I should pay for it!

:(

Anyways, to the guy, Stop fucking my Sales thread with your replies, and dare to keep all conversations here! :)

Lets shoot the shit just on the shitlist thread, and not in the sales thread :)

~ExP~
 
Well you put the most important prerequisite on the last line of your service description. It is best to warn potential buyers right away as it will save you a lot of headaches in the long run because it'll be weeding out the bad clients right from the start.

You could refund the guy as a gesture of goodwill just like wal-mart is doing it all the time with all the morons that refuse to read 2 straight sentences, because they know that good public opinion can be a very powerful thing.

Or you could fight that and show the guy who's his daddy, bh all the way :D
 
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