justanotherpanel's support in a nutshell

[Charly21]

A 0.18$ order undelivered
Ticket opened 2026-08-06 and today still not resolved, support don't answer: I have 6 tickets like this one pending since more than a month
Avoid them

 

[johnydriver]

I understand your frustration, not sure if my explanation will help, but maybe someone will feel a little release after reading it.

They are resellers, if their provider took the money and sent status "Done", they already paid for your order so they won't refund.
For bigger orders they could contact their provider for explanation, but for 0.18 order there is no chance for it...

Also the order could even be completed, but the provider's accounts were so low quality that the platform just deleted them instantly.

 

[Charly21]

I'm myself reseller of them for final customer, do you think my customers will accept if I tell "My provider don't want to refund so accept the fact you didn't received anything and paid for" ?
No, even if they are reseller they have to assure the delivery or refund, and pick better providers

 

[Nikolaos]

I understand your frustration, not sure if my explanation will help, but maybe someone will feel a little release after reading it.

They are resellers, if their provider took the money and sent status "Done", they already paid for your order so they won't refund.
For bigger orders they could contact their provider for explanation, but for 0.18 order there is no chance for it...

Also the order could even be completed, but the provider's accounts were so low quality that the platform just deleted them instantly.

Yeah 0.18$ is a very small amount for them to go in the hassle to refund it.

 

[johnydriver]

I'm myself reseller of them for final customer, do you think my customers will accept if I tell "My provider don't want to refund so accept the fact you didn't received anything and paid for" ?
No, even if they are reseller they have to assure the delivery or refund, and pick better providers

I understand you perfectly, but the reality is that not only them will behave like this, most panels will. You could get solved that small problems only if you are spending a good amount of $ monthly, and even in this situation is not guaranteed.

The best fix is to find direct providers, because they are way more interested in solving any issue.

 

[tomguis]

Jap is an absolute trash, you check their reviews on bhw and see all are having the same problem from years before... Even their Trustpilot profile has 1.9 rating! Forget them

 

[Charly21]

Yeah 0.18$ is a very small amount for them to go in the hassle to refund it.

So, it's 0.18$ is nothing for them, they just refund their customers and accept the loss for themself,
How the hell can you tell "It's normal they don't refund you cause it's a little amount" ? It's money I paid for, and I have customers too, how the hell can you accept that all order < x$ can fail without any refund cause low amount?

What if I sell cars for 100$ and the car can't start? People will ask me a refund and I'll tell "100$ for a car is cheap, no refund" ??

 

[Fostack]

I'm also having a hard time finding a legit panel these days

 

[Franklinslimmz]

i am losing thousands of Instagram followers each day that i got from justanotherpanel. Any solution ?

 

[Mr. Alex Maketing]

yes their support if trash better skip them

 

[Franklinslimmz]

yes their support if trash better skip them

pls which panel do you recommend

 

[Charly21]

i am losing thousands of Instagram followers each day that i got from justanotherpanel. Any solution ?

Dispute them, bank chargeback worked for me, I got back 100$

 

[Stavro]

I'm myself reseller of them for final customer, do you think my customers will accept if I tell "My provider don't want to refund so accept the fact you didn't received anything and paid for" ?
No, even if they are reseller they have to assure the delivery or refund, and pick better providers

This seems contradictory.

In 2024, you said they had already been untrustworthy for about a year before that, and that you were already losing customers.

Today, you're still dealing with them as a reseller and letting your own customers independently discover the same delivery issues.

If resellers are responsible for assuring delivery, issuing refunds, and picking better providers, doesn't that apply to you too?

At some point, your own reputation will suffer just as much as theirs.

 

[SettingSun77]

@Charly21 You have repeatedly created posts and threads about this service over the last couple of years. You will not be able to create any more threads about them - if you must talk about them, then use one of your other threads.

Creating a new thread to complain about $0.18 is, at best, petty. No more of this, thanks.