Payment Methods

[THA Agency]

I'm having an issue where my card is heavily restricted—does anyone know why?

 

[Vinads_88]

I'm having an issue where my card is heavily restricted—does anyone know why?

Hi there, could you clarify the issue you're facing? I ran into the same problem before—it's possible you need to verify your account's location to proceed with the payment.

 

[medialounge]

What platform are you using?
It might be a network downtime.
Give it few minutes and try again

 

[THA Agency]

Hi there, could you clarify the issue you're facing? I ran into the same problem before—it's possible you need to verify your account's location to proceed with the payment.

I verified the ad placement and the account was spending normally, but suddenly the card was restricted and could no longer be used for payments.

 

[NirvanaWolf]

Their algorithm flag certain BINs if they are from low trusted sources, like a prepaid card or virtual card. Reach out to them if that's not the case.

 

[Nikolaos]

I verified the ad placement and the account was spending normally, but suddenly the card was restricted and could no longer be used for payments.

What kind of card was it? Prepaid, debit or credit?

 

[Vinads_88]

I verified the ad placement and the account was spending normally, but suddenly the card was restricted and could no longer be used for payments.

It is possible that your payment card has been declined multiple times, resulting in restrictions being placed on it. You might want to try adding the existing card to a different account or using a new payment card.

 

[TIGG]

I am also experiencing this issue, my card keeps getting blocked, which is significantly affecting my advertising account.

 

[chuotdz123]

Certain card prefixes have been flagged and restricted. You should avoid using cards with prefixes similar to those that have been restricted.

 

[humaiyo]

A restricted card can happen for several reasons. Have you checked the notification or account status to see if Facebook mentioned the specific reason?