Nicenic suspended domain on competitors false complaint

[Sattvafire]

One of my domain on NiceNIC, got suspended due to a false abuse report from one of my competitor, and now the domain status is ClientHold.

I tried reaching out for help on tickets, but they are asking me to reply to [email protected], but I never received one. I am kind of stuck in this situation, and facing heavy losses. How can I contact NiceNIC to resolve this issue? Anyone knows any contact in NiceNic who can help me sort this issue?

How to avoid such situations in future?

 

[Sattvafire]

@nicenic - I see you are registered here. can you please send me a message in private and help me out? My domain was suspended (ClientHold) due to a false competitor report, I need your help for removal of this suspension.

 

[Sattvafire]

They just suspended your e-mail without prior notice?

No, they just suspended the domain.
I really love them, being using from years, not sure why this happened.

 

[FrozenDikHead]

but they are asking me to reply to [email protected]

Look into spam folder. It sometimes drops there, had multiple same issues last month - all were resolved

 

[abuse-master]

Hopefully their support resolves it but this shouldn't keep happening... the domain suspensions without any investigation , I mean

 

[nicenic]

@nicenic - I see you are registered here. can you please send me a message in private and help me out? My domain was suspended (ClientHold) due to a false competitor report, I need your help for removal of this suspension.

Hi Sattvafire,

We sent you a DM last Thursday. When you have a moment, please reply so we can follow up and help resolve the issue for you.

 

[INSIDER13]

Hi Sattvafire,

We sent you a DM last Thursday. When you have a moment, please reply so we can follow up and help resolve the issue for you.

What is going on on your side? Why did you suddenly start blocking all domains and change the abuse handling system? I personally promoted your services and domain registrations, and in return you are putting hundreds of websites into hold status.

 

[Googleadscammers]

Better use Namecheap or Godaddy more reliable and don't suspend unless its legal matter from court.

 

[Sattvafire]

Hi Sattvafire,

We sent you a DM last Thursday. When you have a moment, please reply so we can follow up and help resolve the issue for you.

Hi @nicenic,
I have replied to you with all proofs, and also replied to abuse email, please re review and help me out.
I have trust in you, you will do justice. We are working with you from years.

 

[FrozenDikHead]

What is going on on your side? Why did you suddenly start blocking all domains and change the abuse handling system? I personally promoted your services and domain registrations, and in return you are putting hundreds of websites into hold status.

I guess they are getting legal pressure + thousands of AI generated reports. All reports i get on my sites are generic under same template from same timezone.

 

[Sattvafire]

The abuse team has re assessed the report, and found it was made by a false competitor. My domains work now!!
Thanks a lot @nicenic and support team for prompt action, and review.

Thanks

 

[larteau20]

One of my domain on NiceNIC, got suspended due to a false abuse report from one of my competitor, and now the domain status is ClientHold.

I tried reaching out for help on tickets, but they are asking me to reply to [email protected], but I never received one. I am kind of stuck in this situation, and facing heavy losses. How can I contact NiceNIC to resolve this issue? Anyone knows any contact in NiceNic who can help me sort this issue?

How to avoid such situations in future?

NiceNic do the same thing for me a turc competitor send fake abuse report to Nicenic and the nicenic suspend my domain. this is not a complaint or a copyright holder just a competitor using AI.

 

[nicenic]

The abuse team has re assessed the report, and found it was made by a false competitor. My domains work now!!
Thanks a lot @nicenic and support team for prompt action, and review.

Thanks

Hi Sattvafire,

Thank you for the update. We are glad to hear that your domains are working again.

We also appreciate that you followed up through the proper channel and provided the relevant information for review. When a domain holder believes an abuse report is false, incomplete, or submitted in bad faith, the safest and fastest way to move the case forward is to provide the relevant information through the official ticket or abuse email so our abuse team can re-assess the case record.

We understand the process was stressful, especially with a live domain affected. We will continue improving how we communicate abuse review status and next steps to customers.